115 Calls To Verizon, And FIOS Still Doesn't Work

115 Calls To Verizon, And FIOS Still Doesn't Work

Poor Jason. Eight months after ordering Verizon FIOS, he is still without decent phone, television, or internet service, though not for lack of effort on his part:

I have spoken with 115 service representatives and 44 supervisors over a period 64 hours combined on the phone with Verizon. I have been hung up on 37 times, placed on hold a total of 21 hours, and been promised callbacks, which I did not receive, a total of 18 times. It has been 8 months since I ordered the service, and I still have not been given a single resolution.

Jason’s full ordeal, after the jump: