But a ray of hope is peaking over the edge of the wing, Arpey says the airline is exploring making it possible for passengers to deboard if they’ve been waiting on the tarmac for over four hours. How generous!
Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.
But a ray of hope is peaking over the edge of the wing, Arpey says the airline is exploring making it possible for passengers to deboard if they’ve been waiting on the tarmac for over four hours. How generous!
Part of 
Founded in 2005, Consumerist® is an independent source of consumer news and information published by Consumer Reports.