customer service

Sirius Cancels Loyal Customer's Lifetime Subscription, Charges Him For A New One

Sirius Cancels Loyal Customer's Lifetime Subscription, Charges Him For A New One

Say you’re a satellite radio company with a loyal, even evangelical customer—someone who listens daily, who keeps buying your products for the people around him, and who steadily expands his own collection of your hardware and subscriptions. Wouldn’t that be a great guy to screw over? Sirius seems to think so.