Poor Eric. He only wanted Lowe’s to deliver and install a Bosch washing machine, a tall order for any home improvement giant. Eric chose Lowe’s to escape Home Depot’s notoriously horrible customer service, but Lowe’s installers turned out to be just as incompetent. Thanks to their shoddy workmanship, Eric new washing machine has an uncontrollable urge to shake across the room when in use.
I finally realized why it was moving; the installer did not read the “Easy guide to quick setup” booklet with only 9 steps to follow through. The most essential step which was in big bold letters stating “removing the transport bolts is VERY IMPORTANT!”.
Bosch insists that the washer is damaged, but Lowe’s refuses to deliver a replacement. Eric writes: