customer service

Apple Store Says You "Must" Have Dropped Your Laptop – No I Didn't – Yes You Did – No I Didn't – Please Leave The Store

UPDATE: Apple Store Says You “Must” Have Dropped Your Laptop – No I Didn’t – Yes You Did – No I Didn’t – Please Leave The Store

Last Wendesday, I was sitting in my dorm room by myself, doing homework on my Macbook, which is less than two months old. After typing my essay for a while, I went on my bed to do some other homework. Nobody else was in the room at all during this time, just me. After about 10 minutes, I returned to my computer, opening it only to see that 1/3 of the screen was broken.