customer service

Reader Games Tivo Retentions Department To Gets $6 Knocked Off Monthly Rate

Reader Games Tivo Retentions Department To Gets $6 Knocked Off Monthly Rate

Most companies with recurring services have a group of shiny sphincters known as the retention department, but doing battle with them and knowing how they operate can get your monthly bill reduced. They’re also sometimes called the “saves” department, because they’re supposed to “save” you from leaving for another company. Here’s how Jonathan recently turned the Tivo retention department to his advantage:..