Seagate Issue Resolved After Posting Complaint Along With Executive Email Addresses On Company's Own Site

Shawn has a nice success story with the Seagate company that provides an interesting twist on the EECB (Executive Email Carpet Bomb) technique that we’ve been telling you about for months:

I bought a Seagate FreeAgent Pro 750GB external harddrive about two or three months ago, and backed up several harddrives to it. Everything was going awesome on every computer I had, but then it had an issue on my desktop. “Delayed Write Failure” WHAT? I try to read the information on the drive, it won’t allow me.