Microsoft Customer Service Calls Back 10 Years Later

Microsoft Customer Service Calls Back 10 Years Later

On 1/8/08, 10 years after he placed a call to Microsoft tech support, they called Brian back to see if his problem had been resolved. Are they just that backed up? Latent Y2K error? Phishing attempt? The truth is much more banal, and potentially, more frightening. See if you can figure out the solution before continuing on to the answer…