customer service

Target To 80-Year-Old: Yeah, We Sold You The Wrong Watch Battery, But We Won't Take It Back

Target To 80-Year-Old: Yeah, We Sold You The Wrong Watch Battery, But We Won't Take It Back

My mother in law, recently went to Target to get a battery installed for her watch. The watch was a common Timex model and the associate told her that she would have to buy the battery first. So she purchased that battery, and the associate attempted to install it in the watch. The battery did not fit the watch, so the associate said “sorry, we don’t have the right battery” and then refused to take the battery back and refund her money. She was told they don’t take back opened battery packages.