Dell Reduces Instant Discount By $200 Somewhere Between Shopping Cart And Order Confirmation

Dell Reduces Instant Discount By $200 Somewhere Between Shopping Cart And Order Confirmation

Before we get to the typical bad-company shenanigans—in this case, Dell’s $599 discount mysteriously shrank to $400 between when he placed it in his shopping cart and when he reached the confirmation screen—we want to share this bit of ridiculousness. Dell’s CSR Vanessa gives us the scoop on Dell’s sophisticated order fulfillment system: