RCN Tech Support Keeps Customer On Hold For Seven Hours And Counting

RCN Tech Support Keeps Customer On Hold For Seven Hours And Counting

Meredith has been on hold with RCN’s tech support line for over seven hours now. She’s put down the phone and keeps doing other things, but whenever she goes back to see if they’ve finally disconnected her, she hears their “please hold” message and music. Apparently RCN doesn’t think you need tech support over the weekend.