Which Companies' Policies Do You Love & Which Do You Loathe?

Which Companies' Policies Do You Love & Which Do You Loathe?

All commercial businesses are in it to make a dollar, but they go about it in so many different ways. Some retailers (and airlines, banks, hotels, food services, etc.) see the customer as a money sponge from which they can — and should — wring every cent through consumer-antagonizing fees and policies. And on the other end of the spectrum are companies that keep their customers happy and coming back with policies that favor the consumer. [More]