How Outsourced Call Centers Are Costing Millions In Identity Theft

How Outsourced Call Centers Are Costing Millions In Identity Theft

A former Chase call center rep tells the story about this one thief who was able to rip off one customer for over $40,000, thanks to his constant outwitting out the internationally out-sourced security department. It wasn’t that hard. Over and over again, he was able to commit credit card fraud just knowing the guy’s name, social, and mother’s maiden name.