customer neglect

Club Monaco Will Not Let Anyone Discover The Truth Behind Its Eyeglasses

Club Monaco Will Not Let Anyone Discover The Truth Behind Its Eyeglasses

Beaverly saw some eyeglass frames she really liked on some Club Monaco in-store signage. No matter what she does, however, she can’t find out if they really exist and whether or not she can purchase the same frames for herself. They’ve gone so far as to make Russell, the sales guy who was trying to help her, “disappear.”

Lazy Employees Lose Kohl's An Easy $300 Sale

Lazy Employees Lose Kohl's An Easy $300 Sale