I’ve certainly fought back the urge to shout obscenities at the register over the years, but until now I never thought it might be because the laser in the scanner was triggering an inherited tic disorder; I just thought I was angry about something. A woman in Pennsylvania thinks otherwise and sued a convenience store, claiming that when a clerk shone a price scanner’s LED in her daughter’s face and told her to cheer up, the light burned her daughter and triggered Tourette’s-style symptoms. The judge threw out the case earlier this month for lack of evidence. [More]
Brad learned the hard way that asking a Chase customer service representative “WHAT THE F*** IS WRONG WITH MY ACCOUNT?!” is not the best way to find out what the f*** is wrong with your account. Brad had fumbled a wire transfer that temporarily shut down access to his card. He called to restore access, but the card still wouldn’t work. At this point, Brad decided to curse at the CSR and hang up after being placed on hold for thirty seconds. When he called back, he was surprised to learn that the next CSR knew that he had just cursed at a colleague.