If you ever looked at an Arm & Hammer Spinbrush (formerly the Crest Spinbrush) and thought “a toothbrush with all those moving parts could potentially wreak havoc if something goes wrong,” the folks at the Food & Drug Administration have confirmed your concerns. [More]
Four years after we first published stories about Crest Pro-Health mouthwash doing scary things to people’s mouths, the product is still on the market. And it’s doing scary things to customers’ mouths to this day, 48 hours per day. One of those customers is reader Maria’s mom, who lost her sense of taste after using the product. A week later, she still wasn’t interested in eating. [More]
This bottle of Crest Pro-Health says that it gives you 24-hour protection. Then it says that you should use it twice a day. So one swish protects you for a whole day, but just to be sure, you should swish twice. (Thanks to aweirdguy!) [More]
For customer’s teeth stained brown by by Crest Pro-Health Mouthwash, Crest is refunding their bottles of mouthwash, but you have to push for them to pay for it. Reader Peter called the 1-800-285-9139 Crest number we posted about. “The rep was very aware of the situation & asked for some #s off the bottles I had. I had purchased 2 huge bottles from COSTCO,” Peter writes. “He offered to send some coupons. I told him that I wanted a full refund. He immediately said he would do so & is sending me a check for almost $16.” So not only will they pay for your cleaning if your insurance doesn’t cover it, they’ll give you your money back for buying the stuff. Good. Now how about taking it off the market?
Here’s relief for users of Crest Pro-Health Mouthwash finding that the product stains their teeth brown and destroys their sense of taste. Jeremy writes:
I had that happen to me and I went to my dentist to have them cleaned. Since I had gone only a month after my last cleaning (1 free per 6 months) I had to pay. I emailed Crest about it and they said they would pay for it.
So if Crest makes your mouth look like you’ve been chewing tobacco sine you were 13, and your insurance won’t cover the cleaning, email them via this webform or call 1-800-285-9139 and see if Crest will pay for your teeth cleaning. No word on whether they’ll be helping customers recover their ability to taste anything.
Reader Monique says that she used Crest Pro-Health Mouthwash and woke up with brown spots on her teeth and no sense of taste. How terrifying!