Mugger Used Our Credit Card, Now CapitalOne Sued Us Without Us Knowing For $1200 And Won

Mugger Used Our Credit Card, Now CapitalOne Sued Us Without Us Knowing For $1200 And Won

Andrew’s wife got mugged, the thief rand up purchases on her credit card, and now CapitalOne has sued them for $1200 and won. How can this be? Andrew writes:

In May of 2005 my wife was mugged at one of the elevated train stations in Chicago. After calling the police and filing a police report, she started calling each credit card company to cancel each account. Except she forgot about one card, her CapitalOne card. A card hardly ever used and only had a $500.00 limit…

Macy's Keeps Lowering Shopper's Credit Limit Without Warning

Macy's Keeps Lowering Shopper's Credit Limit Without Warning

Trey is upset. Four times in the past year, Macy’s has reduced the credit limit on his card without advance notice, even as his card membership level keeps going up. (Apparently he really likes liked to shop at Macy’s.) “I lit into them for not advising me of my credit limit decrease, especially considering just three days before I received a brand new Macy*s platinum card in the mail, where they had the perfect opportunity to let me know it was now only $800.”

Credit Card Victims Muzzled, Ordered To Release Financial Histories Before Sharing Their Experiences

Credit Card Victims Muzzled, Ordered To Release Financial Histories Before Sharing Their Experiences

Four credit card victims were ordered to sign waivers allowing their creditors to release their private financial records to the public before they could testify before the House Financial Services Committee. The consumers had flown in from across the country to share their stories at a hearing on the Credit Card Bill of Rights, but credit card companies insisted—and Republicans and Democrats agreed—that it would only be fair to release documents like credit scores and a list of recent purchases in order to rebut the consumer’s claims. “Fair is fair,” Congressman Spencer Bauchus (R-AL) barked, as he defended the absurd request. Ultimately, the consumers didn’t testify, but one invitee, Steven Autrey, released his prepared statement, which slams creditors for their abusive and predatory business practices.

Weekend Project: Photocopy Your Wallet

Weekend Project: Photocopy Your Wallet

We’ve all been there, that sickening feeling as you reach for your back pocket, only to find your wallet gone. A frantic search turns up nothing. You feel sad. But you wouldn’t feel that sad if you had photocopied the contents of your wallet. Then you would have a legal copy of your license to use until it got replaced, and all your account numbers and the phone numbers you need to call for replacements. So take a second this weekend to pop your wallet into the photocopy or scanner and keep the paper in a safe place. You might be very glad some day that you did.

Walmart Saves You $10 By Refusing To Sell You Anything

Walmart Saves You $10 By Refusing To Sell You Anything

Last night I was grocery shopping at my local Walmart, to beat the insane weekend crowds. Upon finishing checkout, I swiped my card and signed. Then the system beeped, the cashier asks to see ID. I tell her that I don’t have it on me. She gets the manager. The manager informs me that due to a recent 8 incidents of credit card theft that she won’t process my transaction unless i can prove who I am. I normally do keep my driver’s license on hand. I do not carry cash. I have had a credit not work in the past and the manager gladly processed my purchase by manually punching in the numbers. It’s insane that a billion dollar company is concerned about $130 cart of groceries. If I was a thief, my cart would have had more than just milk,eggs and bread in it.

Dell Is "Too Cheap To Realize That I Have A Defective Laptop"

Dell Is "Too Cheap To Realize That I Have A Defective Laptop"

Reader Jake says he just opened his 45 day old laptop and the LCD cracked for no reason. Now Dell doesn’t believe his story and won’t cover it under his warranty. That sucks.

Jack In The Box: That'll Be A $30 Minimum Charge For Credit Or Debit, Please

Jack In The Box: That'll Be A $30 Minimum Charge For Credit Or Debit, Please

This last evening I was hungry and decided that I wanted Jack In the Box. So I went to the Manhattan Beach, CA store on Sepulveda Ave. When I pulled up and was beginning to determine what I wanted for dinner I noticed a sign on the order board. It stated that in order to use a credit card it required a 30 dollar purchase, ID and a signature. While I have seen minimum payment requirements before at various liquor stores and restaurants I have never seen one so high especially for a drive thru window…

Sample Script To Get Your Credit Card Rate Lowered

Sample Script To Get Your Credit Card Rate Lowered

Want a lower interest rate on your credit card? Call up your credit card company and say, “I think I’ve been a good customer. I’d like to stay with you, but I really want you to lower the rate on my card. Can you help me?” If they say no, ask to speak to a supervisor and say the same thing. CBCnews approached 10 shoppers at random in a mall and had them call up their credit card company and tell them exactly what we told you. Six of them got their interest rate reduced. Those sound like odds worth playing to me.

Check Your Credit Card For Fake Charges From "Ich Services"

Check your credit card statements for fraudulent charges from a company called “ICH Services,” reports KETV. They’re defrauding consumers across the country at $9.95 a pop with unwarranted credit card charges. If you notice it on your bill, call up your credit card company or bank and dispute the charge. And since your information is now in the hands of criminals, you may want to close down the account and get a new card while you’re at it.

Bennigan's Decides To Tip Itself $5

Bennigan's Decides To Tip Itself $5

A little tale to remind you to keep an eye on your credit card statements from reader Rebecca. What you’re charged may not always be what you signed.

I was recently at the Bennigan’s on Route 22 in New Jersey for dinner with some friends. I had never been to this particular Bennigan’s but my friends had warned me that the service was extremely bad their last visit. I enjoy Bennigan’s the most out of the fast food chains and it was the closest one so we decided to give it a shot anyways.

Chase Reactivates Dead Card Without Your Permission

Chase Reactivates Dead Card Without Your Permission

Erica writes:

Recently, my husband and I got two new Chase credit cards in the mail. I didn’t look closely, assuming that this was a new card for our never-used Chase Mastercard account. This account has been around for seven years, but we prefer another card with a rewards system; the Mastercard account is open only to benefit our credit rating. Therefore, no urgency in activating it — I dropped it in the bill pile to deal with later.

HSBC Refunds $35 Fee, Not To Correct Their Mistake, But Because You Have A Deadly Brain Tumor

HSBC Refunds $35 Fee, Not To Correct Their Mistake, But Because You Have A Deadly Brain Tumor

I made an electronic payment online with my one of my bank’s check card. Turns out this was the wrong one, and I immediately canceled the payment (as there’s a very easy to find and large button allowing you to do this immediately as well), and resubmitted it through the correct bank. So, to sum up, the payment was made, about two weeks before it was due. I figured all was cool and I was being a good customer for paying more than the minimum balance, way ahead of the due date, online, so there wouldn’t be any “problems” with a check or the postal service. Then I look on my statement and I’ve been charged a $35 Returned Payment Fee.

Chase Rep Cancels Credit Card Because Of Mint

Chase Rep Cancels Credit Card Because Of Mint

A hyper-vigilant Chase CSR canceled a woman’s credit card and issued her a new one when she called in to confirm her interest rate, because Mint was showing a slightly higher rate. A Mint representative confirms that “while we can generally get pretty good info about APR, APR can vary widely by customer & there won’t always be a 100% match (that’s why we allow customers to edit their account information).”

Capital One Invents New Way To Rip You Off For $500

Capital One Invents New Way To Rip You Off For $500

Capital One accidentally sent a customer with a closed Capital One credit card a check for $500. She cashed the check and now CapO wants its money back… so badly that they reopened the closed credit card just so it could bill her. They also added a $1.42 finance charge. When asked by The Oregonian, a consumer advocate and official with the Office Of The Comptroller of Currency both said they had never heard of a company reopening a closed credit card for this reason before. What a brilliant new scam, here’s a check for $500 dummty dum dum two months pass oh wait guess what that was actually a loan, pay up, bitch. In all seriousness, don’t cash unexpected checks, you’re just asking for trouble.

Asking For Lower APR Gets Juniper iTunes Rewards VISA Card Closed Against Man's Will

Asking For Lower APR Gets Juniper iTunes Rewards VISA Card Closed Against Man's Will

Thomas writes:

If you don’t use your Juniper iTunes Rewards VISA (issued by Barclay’s) for an entire year, they close the card and report to the credit agencies that you requested to close it. I’ve learned that when I called to inquire about a lower rate on 2/26, the agent canceled my account.

Go Buy A Shredder Right Now

Go Buy A Shredder Right Now

A shredder is an indispensable tool for keeping your identity safe and secure. If you receive credit card offers or have old bank statements littering your files, then you can’t do without a cross-cutting shredder to slice and dice your personal information into an indecipherable medley of confetti. Frugal For Life points out a few of the many reasons we all should be devout shredders.

"For Security Purposes, This Card Is Not Active" Is A Lie

"For Security Purposes, This Card Is Not Active" Is A Lie

When you get a new or replacement credit card in the mail, you have to call the number on the back to activate it, or else you can’t use it, right? Wrong. Despite the sticker on the back that says, “For security purposes, this card is not active,” credit card companies are mailing out cards that can be used without phone activation. This is a problem if the letter containing your credit card is intercepted by an identity thief, like what happened to reader PC Guy. The kicker? He didn’t even request the card, it was a forcible reissue when his store-branded card switched from Visa to Mastercard. His story, inside.

Late Payments On Credit Cards Highest In Three Years

Late Payments On Credit Cards Highest In Three Years

CardTrack.com says “the percentage of people delinquent on their credit cards is the highest it’s been in three years,” according to CNN. Over the past year, U.S. consumers have charged “more than $2.2 trillion in purchases and cash advances.” The article gives the usual advice: Stop buying stuff!