• complaints

    Rogue Charges Resurrect Expired Amex Card

    Patricia closed her company's American Express Delta Sky Miles card six months ago, but the expired card unexpectedly sprang to life thanks to a supplier's accidental charge. American Express laughed off the matter, saying "this happens all of the time," adding that it's Patricia's responsibility to ensure that all vendors destroy her outdated billing information. More »

    9:58 AM on Sun May 4 2008
    By Carey
    7,861 views, 27 comments

    Latest by RaulClio: You know. This just happened to me as well on an account I closed over three years ago, and I more »

  • readers

    Amazon Screws Up Refund, Charges $2,288.44 for $750 Of Gym Equipment

    Reader Craig ordered some gym equipment from Amazon, but he accidentally used his debit card instead of his credit card. Realizing his mistake, he immediately tried to correct the problem. He went through the change payment process right away and figured all was well. Of course it wasn't, and he ended up getting charged $2,288.44 for $750 worth of equipment when Amazon got the refund process backwards. Twice. See how it happened after the jump. More »

    2:44 PM on Fri Apr 18 2008
    By profio
    5,530 views, 27 comments

    Latest by sodden: I absolutely detest debit cards. Stores generate enough confusion with credit cards. Why would anyone let them access more »

  • personal finance

    How To Go 30 Years Without A Credit Card

    Consumer Reports staffer Greg Daugherty has gone 30 years without a credit card. Why? He doesn't need one.
    I recently reached what I bet is a rare milestone: I have now gone 30 years, basically my entire working life so far, without a credit card.
    More »

    2:36 PM on Fri Mar 7 2008
    By Meg Marco
    15,851 views, 120 comments

    Most discussed B: So his solution for not having a credit card is to have a n American Express card? I thought more »

  • billing errors

    Barnes & Noble Error Leaves Gift Card Unused, Doubles Charges On Credit Card

    It's bad enough when a glitch on a retailer's side screws up your method of payment, but Barnes & Noble took so long to investigate and respond to one customer's emails that by the time they acknowledged they'd made a mistake, they said it was too late to do anything about it. Now the customer is left with an unused $25 gift card and a $50 charge on his credit card, twice what he'd approved at check-out.
    More »

    2:09 PM on Thu Feb 21 2008
    By Chris Walters
    6,432 views, 37 comments

    Latest by HRHKingFriday: @mermaidshoes: haha, that's the only time i go as well- with gift card. And that's kind of sad that B&N has more »

  • excessive force

    Follow Up: Woman Tasered Last November At Best Buy Will Not Have Charges Filed Against Her

    On November 26th, a 35-year-old woman was shopping at Best Buy in Daytona Beach, Florida when there was some sort of communication breakdown, and a police officer who was at the store tasered her. We wrote about it here, and it turns out there's a video of the event here. At the time there were few details, but the full story has since been pieced together and resolved, and last week the Florida state attorney said "charges won't be pursued because there is no evidence that Beeland committed a crime." More »

    1:36 PM on Tue Feb 12 2008
    By Chris Walters
    13,419 views, 112 comments

    Latest by dweebster: @zippyglue: TRUE, oh so true. more »

  • fraud

    Shopper Tasered After Using Someone Else's Credit Card At Best Buy

    The Daytona Beach Police Department say that a woman was tasered last Monday inside of a Best Buy store after attempting to use someone else's credit card to make a purchase. More »

    9:48 PM on Mon Dec 3 2007
    By Meg Marco
    13,599 views, 79 comments

  • stop and shop

    Security Breach At Stop and Shop

    From the Boston Globe:
    "With help from US Secret Service agents, Stop & Shop Supermarket Cos. executives scrambled yesterday to determine how many consumers may have had their credit and debit card data stolen by high-tech thieves who apparently broke into checkout-line card readers and planted the equivalent of bugs to steal information."

    Stop and Shop stores with confirmed stolen info:
    Coventry and Cranston, R.I. More »

    10:12 AM on Tue Feb 20 2007
    By Meg Marco
    622 views, 7 comments

    Latest by Bon Jour, Pee Wee: Someone wrote a check the other at the grovery store, and it did seem like an ancient practice to me. more »

  • debt

    UPDATE: Getting Out of Credit Card Debt

    T'is a pity for the flower of youth to be wrinkled by the radioactive belch of credit card debt. Yesterday, we asked the readers about how college boy L.S. should get out of his $2150 in credit card debt set at exorbitant rates and here's what we think he should do. More »

    12:07 PM on Wed Apr 26 2006
    By popkin
    560 views, 3 comments

    Latest by Ben Popken: JP writes: "I am almost 100% sure that the terms of student loans, especially Stafford loans (since they're federal), stipulate that more »

  • hacks

    Credit Hacks: Pretty Way to Picture Your Debt

    Here s a nifty way to take master your credit card debt. Punch into John Madea's free analyzer the APR, minimum monthly payment percentage, the principal and monthly payment. More »

    1:40 PM on Fri Feb 17 2006
    By popkin
    163 views, Comment

  • shopping

    What's Your Favorite Rewards Program?

    Reader Rik P. wants to know about your favorite rewards programs:
    I think it would be useful to poll folks on how they feel about the various credit card reward programs out there. My girlfriend has been using one of those frequent flyer mile credit cards and has yet to earn anything close to a free trip, despite three years of charging.
    More »

    9:01 AM on Thu Feb 2 2006
    By consumerist.com
    279 views, 13 comments

    Latest by Rob O.: My wife & I use the Citi Platinum Dividens card and charge nearly everything we can. The annual cap more »