<![CDATA[Consumerist: credit bureaus]]> http://cache.gawker.com/assets/base/img/thumbs140x140/consumerist.com.png <![CDATA[Consumerist: credit bureaus]]> http://consumerist.com/tag/credit bureaus http://consumerist.com/tag/credit bureaus <![CDATA[ Paying Cards Off Doesn't Mean Reported Balances Are Zero ]]> Personal finance columnist Liz Pulliam Weston saw Rebekah's story yesterday, "Is It OK To Use Credit Cards For Everything, If You Pay Them Off Every Month?" and wanted to clarify something important. If you pay off the cards in full, the balances reported to the credit bureaus will not be zero. More likely, it will be the balance from your last statement. Liz writes:

The biggest problem created by reward chasing (which I do, by the way, and heartily endorse) is that you can wind up hurting your credit scores if you chew up a big chunk of your credit limit—even if you play the game right, by paying balances off in full. I try not to use more than 30% of any card's limit (the lower the better; under 10% is ideal). If your issuer won't raise your limit, you can make two payments: one a few days before the statement closes, to reduce the balance reported to the credit bureaus, and another right before the due date to pay off any remaining charges.

PREVIOUSLY: Is It OK To Use Credit Cards For Everything, If You Pay Them Off Every Month? (Photo: crazyBobcat)

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Consumerist-5070846 Thu, 30 Oct 2008 09:24:33 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5070846&view=rss&microfeed=true
<![CDATA[ One Day Left To Register For TransUnion Class Action Lawsuit ]]> September 24, tomorrow, is the last day to register for the class action against TransUnion for selling consumer's private data to businesses without permission. If you held a credit card between January 1, 1987 to May 28, 2008, you're eligible to receive benefits. You can choose from one of three options:

1) free credit report monitoring for six months, plus cash if there's any money left over in settlement fund and you still get to sue them if you want
2) all the benefits of option one but you can't sue them any further.
3) 9 months of credit monitoring, access to some free credit scores, and free use of TransUnion's mortgage simulator service - but no cash payment. For more information, visit the settlement site at ListAction.com or call 1-866-416-3470.

ListClassAction [Official Settlement Site] (Thanks to Scott!)
PREVIOUSLY: Massive TransUnion Settlement To Reveal Credit Scores (Photo: dbdbrobot)

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Consumerist-5053878 Tue, 23 Sep 2008 17:51:09 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5053878&view=rss&microfeed=true
<![CDATA[ Steve Jackson Disses Lameo Free Credit Report Monitoring Service ]]> Steve Jackson, a well-known game designer, got an offer for free credit report monitoring from his bank. When he called up the monitoring company, Intersections Inc, the customer service rep rattled off a boilerplate agreement and asked for his assent. When he asked if they would send him a copy, she said they don't send out copies. When he asked then how he would have a record of what they agreed to, she got huffy and said, "This is free. You don't need to worry about it."

Preferring not to have his credit report read without a written agreement, Steve said no. A week later, a card arrived in the mailing congratulating him on signing up with free credit report monitoring services from Intersections Inc! It even included the Terms of Service that the rep said they were supposedly unable to send out.

A conference call later between his bank and Intersections his problem is on the way to resolution, but of the experience Steve writes, "Identity theft is a real problem. It happened to one of our staffers recently. But after this experience, I think "services" like this are part of the problem, not part of the solution."

Identity Protection . . . Not?! [Steve Jackson Games Daily Illuminator] (Thanks to John!)

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Consumerist-5050484 Tue, 16 Sep 2008 10:28:00 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5050484&view=rss&microfeed=true
<![CDATA[ Really, Credit Bureaus, I'm Not Dead ]]> John wants to know how he can convince the world that he's not dead. He writes:
I have been battling with a silly preconception the federal government has concerning my status as a deceased person, that causes them to routinely shut down credit cards that I am using, and stresses my ability to build credit. (All this despite being actively enlisted in the US Navy)...

I have managed to track this anomaly down to TranUnion, Equifax, and Experian having records of my death, and that these originated from Best Buy of all places, with whom I held an account with, and subsequently canceled. (Who knew the penalty was doom?) I do not know which exactly of the three I should contact, or all three, and more importantly I was wondering if you knew of the proper format, or a template I could fill out and mass/mail to these three companies, before the damage to my credit keeps me from getting a home?

Hi John,

You need to contact all three of them. You can do this online for free by going through annualcreditreport.com. There's links at each of the bureaus for disputing items on your credit report. Follow them and the instructions and let them know that reports of your death are greatly exaggerated.

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Consumerist-5045967 Fri, 05 Sep 2008 12:49:34 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5045967&view=rss&microfeed=true
<![CDATA[ Mailing Addresses For TransUnion, Experian, Equifax ]]> Having trouble finding the mailing address for any of the three major credit bureaus, TransUnion, Experian, Equifax? Here they are:

TransUnion
P.O. Box 6790
Fullerton, CA 92834

Experian
P.O. Box 9530
Allen, TX 70513

Equifax
P.O. Box 740241
Atlanta, GA 30374

(Photo: Getty)

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Consumerist-5045666 Thu, 04 Sep 2008 18:42:38 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5045666&view=rss&microfeed=true
<![CDATA[ CreditKarma.com Makes Free Credit Score More Like FICO's ]]> The CreditKarma.com site we told you about in our roundup of "5 No BS Ways To Get A Credit Score For Free" has changed its calibration system so the free, advertising-supported, credit score it gives you is now on the 300-850 range, just like your FICO score. It's still not your FICO score, but it does make the approximation, based on TransUnion data, more relevant. If you're do some major money moves, like getting a mortgage, you would still want to pay for the FICO score for total accuracy, but if you just want a general sense of how you're doing, CreditKarma.com is a great way to do it for free.

Credit Karma [Official Site]

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Consumerist-5044372 Tue, 02 Sep 2008 13:10:18 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5044372&view=rss&microfeed=true
<![CDATA[ I Can't Get A Loan, Sears Says I'm Dead ]]> Claudia's father couldn't get a loan because Sears reported to the credit bureaus that he was dead. In fact, it was her mother who had died. After complaints, Sears credit cards, run by Citibank said they fixed the problem. Then Claudia's dad tried to get a loan but couldn't. His credit score was zero.

Claudia tried to get Sears/Citibank to correct their report. 25 calls, 11 days, and 3 faxes that never happened later, Claudia stumbled across our post, "Contact Citibank CEO William Rhodes."

She got in touch with a nice lady named Diana and in less than one business day, Claudia's dad was no longer dead. "Thank you so much for such useful information," she writes. "I feel like a big load has been lifted off my shoulders."

Claudia's father could have also disputed the information with the credit bureaus, but that would have taken several months to resolve. The loan couldn't wait. Luckily, trusty ol' executive customer service came to the rescue. Remember it and use it when necessary.

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Consumerist-5033027 Wed, 06 Aug 2008 09:30:30 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5033027&view=rss&microfeed=true
<![CDATA[ 5 No BS Ways To Get A Credit Score For Free ]]> Here are 5 ways to get your credit score for free. Note, all of them are the credit scores developed by the credit bureaus themselves, Experian, TransUnion, and Equifax, and are not your actual FICO scores. Only the FICO score is used by lenders to determine your credit worthiness. However, you can at least use these credit bureau scores to get a general sense of how good your credit is.

  • CreditKarma.com: Gives you your TransUnion score. Advertising-supported.
  • E-Loan: Experian score. Scroll down to "One-Time Credit Snapshots" and "Free Credit Score (Credit Score Only)"
  • Prosper: Experian score. Information on how to do it here.
  • LendingClub: Gives you a letter grade score, which you can use this chart to translate to a numerical score.
  • Washington Mutual Credit Cards: Get your Transunion score when you log in.
  • Another way these are useful is that if you check in periodically and keep track of the results, you can see how your score fluctuates and try to correlate its delta with any credit-related actions you took during that time. But, if you're shopping for a loan or a mortgage, you will definitely want to pony up the cash and get your real FICO score.

    [via MyMoneyBlog]

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Consumerist-5018486 Fri, 20 Jun 2008 17:54:54 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=5018486&view=rss&microfeed=true
<![CDATA[ After a multimillion-dollar verdict, attorneys get fee award, too ]]> To add (just) insult to (just) injury, a Florida judge awarded $518,301 to Angela Williams's attorneys (PDF link). Ms. Williams recently won almost $3 million in a lawsuit against Equifax for Equifax's refusal to fix her credit report after her identity was stolen.

While it may not be obvious when a consumer receives such a high verdict, without attorney fee awards, most attorneys would not be able to bring lawsuits against credit reporting bureaus like Equifax, unscrupulous debt collectors, mortgage fraudsters, and other consumer predators. As the 11th Circuit said over two decades ago, "[t]he award of attorney fees, as a practical matter, is a critical and integral part of [the creation of a system of private attorneys general.]"

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Consumerist-383823 Thu, 24 Apr 2008 17:49:07 EDT consumerintern http://consumerist.com/index.php?op=postcommentfeed&postId=383823&view=rss&microfeed=true
<![CDATA[ Got $250 Video Store Debt Deleted From Credit Report ]]> I had a weird unpaid debt listed on my credit reports, some video store I used to go to in college. I guess they thought I had an overdue video? Anyway, they never sent me any notice about it but yet on my credit report it was listed that I never paid Integral Recovers Inc, who also have never contacted me, some $250. So, about three months ago, I filed a dispute notice with TransUnion, the one credit bureaus report it was listed on, and today I got a nice letter saying they deleted the item. It was all very easy, I just went to annualcreditreport.com, checked my credit report, went to the dispute item area, printed out the one-page form, filled it in saying that I was disputing because I never got any notice about the debt, and mailed it all off. Took less than 10 minutes, tops. Be sure to check your credit report from all three credit bureaus at least once a year for errors and file disputes when information is incorrect. Otherwise, your ability to get credit might be unfairly affected. It's easier and faster than you might think!

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Consumerist-373716 Fri, 28 Mar 2008 20:56:00 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=373716&view=rss&microfeed=true
<![CDATA[ Know Where To Fix Your Credit Score By Getting Your Reason Codes ]]> creditscoregame.jpgIf you want to improve your credit score, a score from 300-850 that lenders use to determine whether you qualify for a loan and how much interest to charge you if you do, you'll want to know your "reason codes." These are 2-digit numbers that come with you credit score when you purchase it. Each bureau usually gives you four reason codes with their report, so get your score from each one for a total of 12. One wiki tutorial says that reason codes are listed in order of importance. Armed with that, The Mechanics Of Credit site decodes all the reason codes and prescribes solutions for each one. With this info and tactics, you should be able to boost your score a couple of points and save a bundle.

(Photo: KUTV)

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Consumerist-360538 Mon, 25 Feb 2008 15:40:55 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=360538&view=rss&microfeed=true
<![CDATA[ Reach Equifax Customer Care ]]> equifaxbuilding.jpgIf calling the regular Equifax "customer service" (cough, cough) line at 866-640-2273 doesn't work for you, customer.care@equifax.com is an email address you can use to try to resolve problems with your Equifax credit report. Equifax really doesn't give a damn about you because you're not its customer, banks and lenders are, but a reader says that he was able to use this email address to get an Extended Fraud Alert that he didn't put on taken off his account. You can also try 404-885-8000, which is a direct line into their Atlanta corporate headquarters.

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Consumerist-343945 Fri, 11 Jan 2008 14:17:58 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=343945&view=rss&microfeed=true
<![CDATA[ How Can A Minor Get Their Credit Report? ]]> kidscreditreports.jpg"Why can't I get my credit report?" one of our 16-year-old readers (obviously precocious in the personal finance responsibility department) wanted to know. It seems if someone under 18 tries to get it online, say through annualcreditreport.com, they're told no. It turns out you can order your report, you just need to do it by an old-fashioned letter. You'll want to to include in your request your name, address, and Social Security number. This is good not just for go-get-em kids like our reader who want to make sure no one is buying a $40,000 boat with their credit, but also parents who want to protect their children from identity theft. The addresses for each of the bureaus follow.

TransUnion
2 Baldwin Place
P.O. Box 2000
Chester, PA 19022

Experian
P.O. Box 2104
Allen, TX 75013-2104

Equifax
P.O. Box 740241
Atlanta, GA 30374-0241

REFERENCE
Protect Your Children's Credit with a Freeze! [Ask Marian]
(Photo: Getty)

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Consumerist-340562 Fri, 04 Jan 2008 11:05:36 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=340562&view=rss&microfeed=true
<![CDATA[ FTC takes heat for giving credit bureaus ... ]]> FTC takes heat for giving credit bureaus a special exception that allowed them to make lists of people who just filled out a loan application and sell them as leads to subprime lenders. [USA Today via U.S. PIRG Consumer Blog]

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Consumerist-336843 Fri, 21 Dec 2007 13:42:22 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=336843&view=rss&microfeed=true
<![CDATA[ Consumer Wins $2.7 Mil Lawsuit Against Equifax For Screwing Up Her Credit ]]> equifaxpwnd.jpgAngela P. Williams tried for more than a decade to clear up her credit report after Equifax confused her records with those of a person with bad credit but a similar name. The company denied any wrongdoing, right up until the jury awarded a $219,000 verdict in damages against Equifax, and $2.7 million in punitive damages for violating the federal credit-reporting laws. The decision is a victory for frustrated consumers at the mercy of these powerful institutions whose record-keeping errors can ruin innocent lives.

Florida woman wins multimillion-dollar jury verdict against Equifax [Orlando Sentinel] (Thanks to Prarit!)

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Consumerist-329763 Tue, 04 Dec 2007 12:28:24 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=329763&view=rss&microfeed=true
<![CDATA[ Reach Experian Executive Customer Service ]]> Chris Callero, CEO, Experian Americas
475 Anton Blvd.
Costa Mesa, CA 92626
Chris.Callero@experian.com
(714) 830-7000 is answered by a live human being

Dispute credit reports at this address:
P. O. Box 9701
Allen, Texas, 75013

Address to complain above address is not listed on the Experian website:
Attn.: NCAC Complaints,
701 Experian Pkwy.
Allen,Texas 75013.

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Consumerist-315104 Thu, 25 Oct 2007 13:56:46 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=315104&view=rss&microfeed=true
<![CDATA[ The Software Banks Use To Flag Ordinary Customers As Terrorists ]]> The Electronic Payments Network, a private-sector automated clearing house, has an online demo showing how an institution can scan transactions for possible terrorists based on those free, public, and error-ridden text files.

Now Ali Husseins across America can rest assured that their financial interests are held secure.

The product works in three easy steps:

Step 1: Upload the delimited text file of your bank's transactions
Step 2: Browse Results for anything that looks "Bin Ladeny"
Step 3: Deny Funds
Step 4: Profit!!!

— BEN POPKEN

PREVIOUSLY:
How Banks Flag Ordinary Customers As Terrorists
How Banks Freeze Terrorist Founds With A Free, Public, .TXT

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Consumerist-254803 Tue, 24 Apr 2007 11:03:42 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=254803&view=rss&microfeed=true
<![CDATA[ How Banks Flag Ordinary Customers As Terrorists ]]> The Washington Post has an article, "Ordinary Customers Flagged as Terrorists," describing how the Office of Foreign Asset Control maintains a list of potential terrorist suspects, and how everyday citizens can wind up on it.

For instance, one Tom Hassan Kubbany of Detroit got flagged as a potential terrorist because "Hassan" is an alias for "Ali Saddam Hussein," one of Saddam Hussein's alleged sons. Because of the flag, Tom found a lot of lenders shutting their doors in his face when applying for a home loan.

Back in January, we actually wrote a post on how the OFAC lists work. Check it out: How Banks Freeze Terrorist Founds With A Free, Public, .TXT

— BEN POPKEN

Ordinary Customers Flagged as Terrorists [Washington Post via BoingBoing]
(Illustration: Chym 's Fake-Concept)

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Consumerist-251201 Tue, 10 Apr 2007 17:33:26 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=251201&view=rss&microfeed=true
<![CDATA[ How Banks Freeze Terrorist Founds With A Free, Public, .TXT ]]> A text file. That's what banks use to freeze the assets of terrorists, drug traffickers, and nuclear weapons dealers. A dot txt downloadable from the U.S. Treasury website.

Let's find out how it works, and what to do if your credit report says you're a terrorist...


OFAC!

The US government uses the Office of Foreign Assets Control (OFAC), created in 1950, to staunch the flow of banking transactions. OFAC's primary asset freezing tool is the Specially Designated Nationals (SDN) list. This list is a database of foreign individuals and groups known for narcotics trafficking, WMD proliferation, and acts of terrorism.

And anyone can download it free from the OFAC website!

"All Financial Roads Lead to New York"

In a public Senate hearing on September 12, 2006, the director of OFAC, Adam Szubin, explained that nearly every financial transaction in the world passes through the US at some point. Section 326 of the 2001 Patriot Act mandates US banks to update their account holder software to jive with the SDN. Any transaction with a name matching a name on the SDN gets stopped and reported to OFAC. Easy-peasy.

Furthermore, Szubin said, countries often adopt OFAC sanctions to avoid doing business with international terrorists. Citing Kuwait and Latvia as two examples of countries voluntarily adopting SDN screening, Szubin declared that tOFAC's list runs, "across the computer screens of banks around the world."

However, to avoid OFAC, terrorist financiers can try circulating funds through a few non-SDN complaint countries and banks. Alternatively, they can look up their name on the SDN and make sure to use one not on the list.

On the SDN one finds terrorist celebrities like Saddam Hussein, various Al-Qaeda party members, and Osama Bin Laden. Each has a designation code. Bin Laden ranks a SDT and SDGT for "Specially Designated Terrorist" and "Specially Designated Global Terrorist."

SDN CODES

 SDNT - Specially Designated Narcotics Trafficker
 SDNTK - Specially Designated Narcotics Trafficker Kingpin
 BPI-SDNTK - Blocked Property and Interests SDNTK
 SDT - Specially Designated Terrorist
 SDGT - Specially Designated Global Terrorists
 NPWMD - Non-Proliferation Weapons of Mass Destruction
 FTO - Foreign Terrorist Organization

(This could be incorporated into some kind of Myspace pass-along. What kind of terrorist are you?)

A Terrorist by Any Other Name

Credit reporting agencies also adopted OFAC measures. This helps prevent terrorists from refinancing their home. It can also mean a headache if your name is similar to one on the SDN.

On Sept. 5, 2006, The Arcata Eye news reported that a man who shared a similar name to one of Saddam Hussein's less ambitious sons, Ali Saddam Hussein, was denied a home loan on the basis of the SDN match. The Arcatan's name was "Hassan."

A section in OFAC's online FAQ, "What Is This OFAC Information On My Credit Report?" advises that if your credit report indicates an SDN match:

"This does not necessarily mean that someone is illegally using your social security number or that you have bad credit. It is merely a reminder to the person checking your credit that he or she should verify whether you are the individual on the SDN list by comparing your information to the OFAC information. If you are not the individual on the SDN list, the person checking your credit should disregard the OFAC alert, and there is no need to contact OFAC."

If this a false match, you can request its removal by contacting the credit bureau(s) and reporting the false information, the same as any old piece of credit report misinformation.

Otherwise, if you have the misfortune to have a name similar to one on the SDN list, just hope that your lender has more of a backbone than Hassan's. Or, change your name. — BEN POPKEN

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Consumerist-228514 Fri, 12 Jan 2007 20:52:50 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=228514&view=rss&microfeed=true
<![CDATA[ Florida AG Investigates FreeCreditReport.com ]]> sherlockholmes.jpgThe Florida Attorney General's office has opened an investigation into FreeCreditReport.com for, "failure to adequately disclose negative option enrollment ... deceptive advertising, misleading domain name, and failure to honor cancellations."

FreeCreditReport is run by credit bureau Experian.

The investigation will also examine other Experian propetites, including Consumerinfo.com, Inc., Experian Consumer Direct; Qspace, Inc.; Iplace, Inc.; and the Web sites Consumerinfo.com; Creditexpert.com; and Creditmatters.com.

There is only place to get your annual credit report for free, AnnualCreditReport.com. Everything else is a scam or an attempt to deceive the consumer into paying for something they don't need. — BEN POPKEN

FreeCreditReport.com Investigated [The Red Tape Chronicles] (Thanks to Scott!)

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Consumerist-215416 Thu, 16 Nov 2006 18:02:45 EST Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=215416&view=rss&microfeed=true
<![CDATA[ Get Free Credit Reports By Mail Or Phone ]]> In addition to filing online at AnnualCreditReport.com, there's two more ways to get a free credit report.

Call 1-877-322-8228.

Or mail in this form to

Annual Credit Report Request Service
P.O. Box 105281
Atlanta, GA 30348-5281

The credit report sites will only let you get your report free for 24 hours, sometimes only once. Since some of the sites have lots of links and drop down windows, accurately printing out your credit report can be a bit of a chore.

These options are also good if you're paranoid about sending personal information over the internet and believe the phone and mail system is a lot more secure.

This is also good if If you're trying to help out a not-so-internet-savvy friend or family member. Using the phone or the USPS ensures they won't be sidetracked into paying for credit report services they don't need.

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Consumerist-210414 Thu, 26 Oct 2006 15:35:26 EDT Ben Popken http://consumerist.com/index.php?op=postcommentfeed&postId=210414&view=rss&microfeed=true