Study: At 88 Hours, CrateAndBarrel.com Takes Longest To Respond To Emails

Study: At 88 Hours, CrateAndBarrel.com Takes Longest To Respond To Emails

Going electronic is supposed to be faster and more efficient for retailers and customers, but in some cases you’d be better off just walking into the store to get your questions answered. [More]

How Can I Convince Crate & Barrel To Finally Give Me My Furniture?

How Can I Convince Crate & Barrel To Finally Give Me My Furniture?

Reader Brittney is tired of waiting for Crate & Barrel to deliver her couch, but she thinks it may be her fault that she’s got nothing to sit on because she was too nice. Now she’s wondering what she should do:

Crate & Barrel's Wooden Spoon Packaging Is Very Efficient

Crate & Barrel's Wooden Spoon Packaging Is Very Efficient

Reader Mark says:

I recently ordered two wooden spoons, a wooden spatula and a silicone spoon rest from crateandbarrel.com – all in the same transaction. Today I received these two big boxes! One box (10x7x20) held ONE 13.5″ spoon. The other box (13x13x7.5) held the other spoon, spatula and spoon rest.