Frank ordered a refurbished laptop from Dell Outlet last week, and got a great deal. He hadn’t anticipated that the machine would come with extras: some gum in the CD drive and an unidentified substance that we can only hope is soup, but looks more like vomit.
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Dell Outlet Sent Me A Barf-Covered, Gum-Filled Refurb Laptop
By January 6, 2012
Dell Customer Says Company Replaced His Broken Laptop With Cheaper One, Won't Make Good
By September 2, 2009
Feisty Dell laptop purchaser Elijah says he bought a Dell laptop that failed him, and when Dell warrantied it out it sent an inferior one in its place, saying it had comparable functionality. As this replacement laptop has a smaller screen and a weird haunted keyboard that presses Ctrl all on its own, Elijah doesn’t agree.

