FTC Gives Wireless Industry Suggestions On How To Not Be Bill-Cramming Jerks

FTC Gives Wireless Industry Suggestions On How To Not Be Bill-Cramming Jerks

Earlier this year, the Federal Trade Commission sued T-Mobile, accusing the wireless company of making hundred of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. To preempt others from getting involved in illegal “bill cramming,” the FTC is asking carriers to implement policy changes now instead of waiting until it’s too late. [More]

This sample provided by the FTC demonstrates how T-Mobile allegedly hid these charges from consumers.

T-Mobile Accused Of Making A Ton Of Cash From Bogus Charges On Phone Bills

T-Mobile, a company that has tried to position itself as being consumer-friendly, has been accused by federal regulators of being anything but friendly. The self-described “Un-carrier” has been accused in federal court of making hundreds of millions of dollars off of so-called “premium” text-messaging subscriptions that were often never requested by subscribers. [More]

FCC Proposes Anti-Cramming Regulations For Landline Bills

FCC Proposes Anti-Cramming Regulations For Landline Bills

Last month, FCC chair Julius Genachowski said the commission was preparing to take on the problem of landline bill cramming, the practice of placing mysterious third-party charges for everything from long-distance to yoga classes on your landline bill. Earlier today, the FCC announced more details of its proposed plan. [More]

FCC Chair: 15 To 20 Million Americans Are Seeing Mystery Fees On Landline Bills

FCC Chair: 15 To 20 Million Americans Are Seeing Mystery Fees On Landline Bills

Eight months after the FCC settled with Verizon Wireless for $25 million over mystery charges on cell phone bills, the Commission’s Chairman Julius Genachowski says he’s ready to take on the bigger problem of so-called “cramming” on landline bills. [More]