Why Do Some Stores Act Stupid About Coupons?

Why Do Some Stores Act Stupid About Coupons?

Some stores—like A&P Supermarkets and Bed Bath & Beyond, for example—seem to have a sort of antagonism against coupon users. (For that matter, some of our commenters do too, but they are wrong.) Steve Gosset notes on his “Reality Bites Back” blog that the shortsighted coupon policies at these two stores only ended up costing them more fees, or even a sale.

CompUSA Refuses To Accept Cash

CompUSA Refuses To Accept Cash

A CompUSA cashier summoned her manager and a security guard when Bud tried to pay for his purchases with cash. The promise of 40% discounts drew Bud to the Boisie, Idaho store, but he settled for a 10% discount on an iMac and several accessories.

I start counting out hundred dollar bills and the clerk goes nuts! “Sir, we don’t accept cash for this kind of purchase! You must use a credit card!” she says at the top of her lungs. (I see her also hit a button on the phone at the same time.)