Apple, Best Buy Driven By Arrogance

Apple, Best Buy Driven By Arrogance

A stinging analysis on WalletPop makes the obvious but poignant argument that too-big-for-their-britches corporations such as Apple and Best Buy have let hubris cloud their customer service vision. [More]

Circuit City Sure Had A Lot Of Optimism Near The End

Circuit City Sure Had A Lot Of Optimism Near The End

Check out these ridiculous corporate propaganda films from poor, sweet Circuit City, back when it was still struggling to differentiate itself from Best Buy in some way other than “worse.”