NEW YORK, 5:29 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
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Cops

safety

My Wife Was Attacked In The Parking Lot And Rite Aid Won't Help!

Virginia police are unable to track down the creep who grabbed Michael's wife in a Rite Aid parking lot because Rite Aid is refusing to hand over its security tapes. Even worse, the store manager apparently knows the creepy grabber guy and is also refusing to help. Michael wrote to Rite Aid's corporate office begging them to cooperate with law enforcement. He hasn't heard back in two days. More »

customer service

Circuit City Calls The Cops On Customer Who Requests A Price Match

Emmett writes: Dear Mr. Schoonover:

I would like to make you aware of an incident that occurred in your Burnsville, MN Circuit City yesterday. I read about your Unbeatable Price Guarantee on your website. I had an ad from Costco for a Magellan GPS that was significantly less than the Circuit City price. Before driving 20 miles in a snow storm, I called your Burnsville store and spoke with Tom. Tom told me that because Costco is a local retailer, I would be eligible for the Unbeatable Price Guarantee...

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store policies

Target Fires Security Guard For Stopping Shoplifter

Usually our shoplifter stories focus on being detained illegally or held at knifepoint by a rabid senior greeter who demands receipts*, but Target in Milwaukee toes the line when it comes to dealing with suspected theft. That's why they fired a retired cop (warning: video) who stopped a teenager he saw stealing liquor for the second time in a month. He told her he'd seen her take rum a few weeks before and asked her what was in her bag this time. She showed him. He called her father. Target fired him because the store policy is that only certain managers can intercept shoplifters. We admire his attention to detail and desire to help, but we're glad to see a Big Box retailer following its own policy. More »

censorship

Go Daddy Refutes Censorship Claim

The reader who sent Go Daddy an email asking why they shut down RateMyCop.com received a response in which they emphatically denied any censorship—this was all about a customer exceeding his contracted server usage limits and nothing else, they say. Read their full response after the jump.
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censorship

Go Daddy Shuts Down RateMyCop Watchdog Site

Yesterday, Go Daddy pulled the plug on RateMyCop.com, which has been criticized by law enforcement officials for allegedly putting police officers in danger by listing their names and in some cases badge numbers. Visitors can then add comments and post critiques or praise about specific cops in their area. The website collected its officer data via public information requests, and no personal information is used, nor are undercover agents revealed. Still, law enforcement officials are upset at the exposure. When the site's owner, Gino Sesto, called Go Daddy, he was first told it was removed due to "suspicious activity," but then the reason was changed by a supervisor to an exceeded bandwidth cap, which Sesto disputes. Update: Go Daddy responded to our reader's email and said taking the site offline had nothing to do with censorship. More »

confused vigilantes

The Midlothian Police Department Should Not Collect Private Debts

The Midlothian, IL Chief of Police thinks it's appropriate for his officers to help local businesses collect private debts. Midlothian's local mechanic, Merlin's Muffler and Brake, performed $500 of work for Angela Proctor, who paid back all but $108 before falling into financial trouble. From The Star: More »

speed traps

Can't Drive 55? Find Out Where to Slow Down


Speeders and scofflaws of the world, take heart. Someone has got your back. (Or maybe your brake pedal.) More »

tools

Report Fraud To Law Enforcement Agencies With Consumer Sentinel

Consumer Sentinel is
"a one-stop, secure investigative cybertool and complaint database, on a separate restricted-access secure web site, that provides hundreds of law enforcement agencies immediate access to Internet cons, telemarketing scams and other consumer fraud-related complaints."
Oh, a cybertool! The database is maintained by the FTC and currently holds over a million complaints. More »

best buy

Best Buy Calls 911 On Customer Asking For Refund

Best Buy calls 911 after Consumerist reader RJH asks for a refund on a nonworking Tony Bennet CD. More »

edward hasbrouck

UPDATE: Petty Power Trips at Dulles Airport

Last month, we wrote about crazy, wild-eyed technohippy Edward Hasbrouck's harassment by power-tripping rent-a-cops employed by the TSA. He's followed it up with a complete copy of his dialogue with TSA officials subsequent to the entire ridiculous fiasco. More »