Gym Guards Beat Man To Pulp When He Tried To Cancel

Gym Guards Beat Man To Pulp When He Tried To Cancel

A computer programmer who has been trying to cancel his gym membership since August says two gym security guards jumped him and pulverized his face when he wouldn’t back down from his cancellation request. [More]

Comcast May Not Have Rights To Stream TV To Tablets

Comcast May Not Have Rights To Stream TV To Tablets

Comcast is working furiously to get its programming onto iPads and other tablet computers, even cutting deals with hardware providers like Samsung. But there’s just one little problem: the company may not have the rights to stream shows without first negotiating with the companies that own them. [More]

Repo Man Cometh For Furnace

Repo Man Cometh For Furnace

Repossessing a car or mobile home is one thing, but a furnace? [More]

DirecTV To Raise Rates Feb. 1 — Can I Get Out?

Chris wants out of his DirecTV contract, and hopes that the upcoming rate increase (PDF link) will let him run free. [More]

Monitored Alarm System Won't Stop Break-Ins, Company Won't Let Me Out Of Contract

Monitored Alarm System Won't Stop Break-Ins, Company Won't Let Me Out Of Contract

Jules says ADT’s alarm system isn’t responding to repeated break-ins at his aunt’s property. She wants out of her 3-year contract, but can’t get the company to let her off the hook. [More]

Man Forced To Eat Own Beard In Botched Lawnmower Sale

Man Forced To Eat Own Beard In Botched Lawnmower Sale

Two men are being sentenced for cutting off another man’s beard and demanding at knife and gunpoint that he eat it because they thought he was cheating them in a used lawnmower sale. [More]

Tmobile Throttles Unlimited Data Plans, Forbids
Tethering

Tmobile Throttles Unlimited Data Plans, Forbids Tethering

Tmobile is going after technically inclined customers who use their cellphones as a cheap wireless modem with a two-pronged approach. [More]

Nobody Actually Reads Terms Of Service

Nobody Actually Reads Terms Of Service

Let’s be honest. [More]

7 Clauses To Beware Of In Your Cruise Contract

7 Clauses To Beware Of In Your Cruise Contract

Cruise line contracts are drafted by the company’s lawyers and contain nothing in the way of consumer protection. For instance, if you get sick and the ship’s doctor treats you and you die, your family can’t sue the cruise line for malpractice. [More]

Why Can't All Credit Card Agreements Look Like This One-Page Piece Of Beauty?

Why Can't All Credit Card Agreements Look Like This One-Page Piece Of Beauty?

Branding expert Alan Siegel has designed a model credit card agreement that is only one page long, is written in English, and communicates everything you need to know about your credit card. It therefore has no chance of coming to life. So let’s gaze upon it and dream about a better tomorrow that will never come: [More]

Mr. Rooter Plumbing Job Quoted At $300 But Ends Up Costing
$25,000

Mr. Rooter Plumbing Job Quoted At $300 But Ends Up Costing $25,000

Dave and his wife came into some money and decided it was time to get a professional out to solve their slow draining toilet problems once and for all. Mr. Rooter showed up, and in less than a week the company managed to also solve Dave’s “I just came into some money” problem, by taking all of it. The problem is, Dave isn’t sure that any of the expensive extra work was necessary now that he can see the pipes. [More]

Verizon Stuck Me With Early Termination Fee Because I Moved

Verizon Stuck Me With Early Termination Fee Because I Moved

Robert wanted out of his Verizon FIOS contract when he made a move and made sure his new home was not in the coverage area. Despite his reasonable assumption that he would avoid an early termination fee, Verizon stuck him with an ETF specifically because he’s moving to a non-Verizon area. [More]

Hyundai Changed My Rebate Terms After I Bought The Car

Hyundai Changed My Rebate Terms After I Bought The Car

Jeremy says Hyundai is trying to pull a fast one on him by making it tougher to get his rebate after he bought a car. He said the company is denying him a $2,400 recent college grad rebate he was assured he’d get when he made the purchase. The reason: He doesn’t make enough money. [More]

T-Mobile Fixes Broken Arbitration Opt-Out Site Our Reader Spotted

T-Mobile Fixes Broken Arbitration Opt-Out Site Our Reader Spotted

A little over two weeks ago, tipped by reader Chan, we told you about how buried in T-Mobile’s online terms and conditions is a way to opt-out of their mandatory binding arbitration clause, but unfortunately the website where you were supposed to do it was down. We gave their PR guy a heads up and now the site, www.t-mobiledisputeresolution.com, is online. [More]

Hunt Down Your Credit Card Contract Online

Hunt Down Your Credit Card Contract Online

Hey, you can now look up your credit card contract online. There’s a searchable database over at the Federal Reserve that lets you check them out in both text and PDF form. [More]

You Could Opt Out Of T-Mobile's Arbitration Clause… If Their Site Wasn't Broken

You Could Opt Out Of T-Mobile's Arbitration Clause… If Their Site Wasn't Broken

Consumerist is no fan of mandatory binding arbitration, a clause in many consumer contracts that forces you to give up your right to sue in small claims court and have all disputes resolved by a professional arbitration firm that gets paid directly by the companies. So when I saw that there was an way to opt-out of T-Mobile’s arbitration clause online, I was stoked. Then I tried to go there, and the site was broken. Fail phone! UPDATE: T-Mobile Fixes Broken Arbitration Opt-Out Site [More]

Hey AT&T, Can I Upgrade From An EDGE Data Plan And Still Get The Unlimited Option?

Hey AT&T, Can I Upgrade From An EDGE Data Plan And Still Get The Unlimited Option?

Say you’ve got one of the 1st gen iPhones that operates on the EDGE network, and you want to upgrade to that fancy new model that was just announced. Can your unlimited data plan be grandfathered even though it was never 3G? That’s what Consumerist reader and 1st gen iPhone owner thecrazypnut wanted to know, so he contacted AT&T for an answer. [More]

Our Smartphones Don't Work, But Verizon Plays Dumb And Won't Let Us Switch Them

Our Smartphones Don't Work, But Verizon Plays Dumb And Won't Let Us Switch Them

Sophia and her husband are loyal Verizon customers who feel burned by the company because it won’t let them replace lemon smart phones with anything but refurbished versions of the devices they’ve come to despise. [More]