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    • how to

      Avoid Being Scammed By Shady Contractors

      Never, never open your door to a contractor who randomly appears offering to fix some unseen problem. You would think it's common sense, but a California senior ended up paying a shady contractor $20,000 to perform $300 worth of work, and it took a sting operation to stop a Long Island contractor who was going door-to-door offering to plug nonexistent carbon monoxide leaks. So how can you protect yourself? Here are a few warning signs to beware.... More »

      5:40 PM on Mon Aug 10 2009
      By Carey Alexander
      7,891 views, 53 comments

      Most discussed gman863: Ditto DAK's comment on Angie's List: Although membership is around $60/year, finding one good service provider (or avoiding a bad more »

    • time warner cable

      Why Won't Time Warner Take This Nice Old Lady's Money?

      Steve in northern New York is having a problem with Time Warner. He would like it if they could install service at his mother's newly constructed house. Time Warner not only doesn't want to take her money, they can't give her the best deal available because her house is too new. More »

      9:17 PM on Mon Jul 27 2009
      By Laura Northrup
      9,003 views, 51 comments

      Most discussed JiminyChristmas: Trying a different tact... The phrase is, "Trying a different tack." You use the work tack in the sense of tacking more »

    • computer repair

      Is This Rogue Installer Running A Scam On Comcast Customers?

      If you live near Burke, Virginia, you might want to pay close attention when the contractor hired by Comcast comes to install your service. Rick runs a computer repair company and has twice run into the same problem with Comcast customers, where they can no longer access the Internet after an upgrade and are offered an off-the-books repair service. More »

      5:25 PM on Fri Jun 26 2009
      By Chris Walters
      9,930 views, 49 comments

      Most discussed eskimo81: This story doens't add up to a scam to me, more an idiot that thinks he's a technician. To misconfigure a more »

    • whoops

      Lawsuit: Lowe's Cabinet Installers Drill Into Water Lines Three Times

      Here's an interesting little lawsuit from West Virginia. A customer is suing Lowe's, claiming that installers contracted by the hardware giant drilled into his water lines. Not once. Not twice. Three times. More »

      1:48 PM on Fri Jun 5 2009
      By Meg Marco
      8,941 views, 60 comments

    • whoops

      The IRS Isn't Sure Who They Hired Or Why Your Sensitive Tax Documents Are Filed In Dumpsters

      Here are three things you didn't want to know: 1) The IRS doesn't always conduct background checks on the employees contracted to handle your sensitive tax documents; 2) Those contracted employees regularly toss your sensitive tax documents into dumpsters without first shedding them; 3) The IRS doesn't really know who's in charge of conducting background checks on contracted employees, or who's responsible for keeping your sensitive tax documents shredded and out of dumpsters. At least that's what the Treasury Inspector General's office uncovered when it audited everyone's favorite auditors. More »

      8:00 AM on Sun May 24 2009
      By Carey Alexander
      5,932 views, 43 comments

      Most discussed I Love New Jersey: And there are some idiots think that the government should get their grubby little hands on more of our private more »

    • scams

      Contractor Scams 88 Year-Old Out Of More Than $80,000

      Contractor scams are some of the most heartbreaking because of the potential for the scammer to obtain large amounts of money from the victim. About two weeks ago, the NY Attorney General's office announced the arrest of a Western New York home improvement contractor for "repeatedly pressuring an 88-year-old widow into paying more than $80,000 for home improvements that were never done", or were so poorly done as to be worthless. More »

      11:29 AM on Tue Oct 7 2008
      By Meg Marco
      12,582 views, 44 comments

      Most discussed bsalamon: holmes on homes to the rescue? more »

    • repair

      First Air Conditioner Guy Says Replace It For $5,000, Second Air Conditioner Guy Fixes It For $250

      Reader F.'s air conditioner was broken, so he called the company that installed it when the house was built. They came out, charged him $100, and told him that he could repair the unit for $3,000 or replace it for $5,000. It's a good thing he got a second opinion, because the second repair guy fixed the problem for $250. More »

      10:44 AM on Mon Aug 4 2008
      By Meg Marco
      15,631 views, 65 comments

      Latest by nrwfos: @Eyebrows McGee: Definitely regional - they charge here in my area of VA and it's $100 to come out. And I more »

    • Contractor crime isn't just for Comcast: Two men in Verizon Wireless longsleeves robbed a 64-year-old lady's home at gunpoint, binding her and her live-in-aid's hands and taking cash, jewelry, and electronics. [FairfaxCounty.gov] MORE »

      7 comments

    • rude

      DirecTV Contractor Demands Tip Before Starting Work, Storms Out When Faced With A Table

      William writes to tell us about an asinine DirecTV contractor who demanded a tip before starting work. The contractor was dispatched by Halstead Communications, DirecTV's unfortunate installer of choice in New York. After being denied an entrance tip, the contractor noticed an easily movable table blocking his way and declared to his partner, "I can't work like this, let's get the fuck out of here." More »

      9:21 AM on Sat Apr 5 2008
      By Carey Alexander
      21,365 views, 91 comments

      Latest by ZakiaDeion: Here's the thing not all Directv installers are bad I myself am a Halsted Employee and I have no complaints. more »

    • lawsuits

      Contractor Claims $2.7 Million Found In Homeowner's Walls

      A Cleveland contractor found what amounted to a $2.7 million fortune in the walls of a house he was renovating. The homeowner offered him 10%, but he wants to keep it all, his lawyers enacting a centuries old "treasure trove" common law provision. Steel boxes contained rare 1929-series Cleveland Federal Reserve bank notes, worth about $85 each, $500 bills and a $1,000 bill. Tipster Zakarth quipped, "If the contractor had found a poison leak would he take ownership of that?" What do you think?

      Who gets the fortune found in house walls? [Chron] (Thanks to Zakarth!)

      4:39 PM on Thu Dec 20 2007
      By Ben Popken
      6,146 views, 100 comments

      Latest by BugMeNot2: I'm happy everyone is arguing the whole "is it legal" thing... but it saddens me that I am apparently the more »

    • taking it seriously

      News Team To Home Depot: Fix Your Customer's Problems

      WBAL news in Balitmore did the usual investigation into Home Depot's notoriously crappy contractors and were hit with a tsunami of similar complaints after the story aired. More »

      1:03 PM on Fri Nov 9 2007
      By Meg Marco
      5,859 views, 22 comments

    • videos

      Hiring Unlicensed Contractor Like Inviting Devil Into Your Parlor

      You might think you're saving a buck by going with their advertised cheap services, but they're bidding without insurance, worker's compensation, or training. MSNBC's new investigative series "Home Wreckers" tapes a police sting operation aimed at snatching up sketchy contractors. One of the guys is accused by several homeowners of low-balling bids, which then end shoot up in price over the course of the project. He also takes customer's money and then never finishes the repairs. The police search his car and find ecstasy hidden in it. The police show off pictures of other contractors who were found to be convicted child molesters, on probation for attempted murder, registered sex offenders, on a state's 10 most wanted list, and on Megan's List. They advise to only hire licensed and bonded contractors, as they have to go through background checks and drug tests. You wouldn't want to let some ex-con in your house, or around your kids. More »

      10:37 AM on Thu Oct 25 2007
      By Ben Popken
      3,236 views, 27 comments

      Latest by rg: It's hard to believe that anyone would hire a contractor without thoroughly checking them out. Forget Angie's list or whoevers' more »

    • How one blogger found a kitchen-remodel contractor he's very happy with. [All Financial Matters]

      Comment

    • no install

      Home Depot Sells You A Deck They Can't Legally Build

      Robert and his wife ordered a deck from Home Depot with the understanding that it would be installed around the middle of August. It turns out that Home Depot didn't have necessary certification in order to build the deck. Home Depot is now requiring Robert and his wife wait until around Thanksgiving while their engineer does his paperwork. More »

      1:18 PM on Sun Sep 30 2007
      By Meg Marco
      7,218 views, 19 comments

      Latest by s_carpenter: "BY BRADG33 AT 09/30/07 05:03 PM @crnk: Must be lack of material or poor choices by the editors. I've been more »

    • copper

      The Copper In Your House Is Worth Lots Of Money

      If you're getting some work done on your house and the contractor wants the old copper, think before just handing it over. It's worth a lot of money. Reader Julie writes in with this helpful reminder: More »

      3:39 PM on Thu Sep 20 2007
      By Meg Marco
      14,798 views, 46 comments

    • update

      Home Depot Revises Policy After It Sent A Sex Offender To Work In A Single Woman's Home

      Back in May Boston's ABC 5 tracked down a convicted sex offender who was working as an unlicensed contractor for Home Depot. Not only was the guy a registered sex offender...he didn't even refinish cabinets well. More »

      2:59 PM on Wed Jul 18 2007
      By Meg Marco
      4,557 views, 19 comments

    • bad contractor

      Home Depot Guts Your Kitchen, Never Comes Back

      Home Depot has been fined $750 by Westchester County, NY for operating without a license after one of their subcontractors allegedly gut the kitchen of a resident, dumped the debris on the customer's driveway, then never showed up again. More »

      12:59 PM on Thu Jun 28 2007
      By Meg Marco
      4,571 views, 10 comments

    • gotcha

      Sting Operation Busts 160 Illegal Contractors In Connecticut

      According to a statement by the Connecticut Attorney General, 160 unregistered contractors were busted in a sting operation. Neat! From the statement:
      When we say that we expect contractors to comply with the law we mean it," Commissioner Farrell said in announcing the results of the sting operation, which was conducted with cooperation from the Ridgefield, Redding, Stratford, Fairfield, and Trumbull Police Departments, Trumbull building officials, and the Connecticut Department of Transportation. "Any person who wants to perform work in Connecticut must follow the State's legal requirements associated with the job. This should not come as a surprise to anyone. We intend to pursue appropriate penalties and punishment for these contractors."
      More »

      12:28 PM on Thu Jun 14 2007
      By Meg Marco
      1,846 views, 21 comments

      Latest by shdwsclan: So what....they busted a bunch of mexicans...? more »

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    Sat Nov 21
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