Whoops: Megabus Driver Doesn't Know Route From D.C. To New York

Whoops: Megabus Driver Doesn't Know Route From D.C. To New York

David tells Consumerist that he took a nightmarish Megabus trip where the driver did not, strictly speaking, now how to get to New York City from Washington D.C. After it took the driver an extra three hours to get there, he worked hard to find out how to complain to someone with actual power to give him a refund on. If you find yourself on a similar epic trek, or riding inside a MegaSauna, David sent along the contact information that he found. [More]

Prepare Your Delta Air Lines EECB For Takeoff

Prepare Your Delta Air Lines EECB For Takeoff

After reading Martin’s unaccompanied minor air travel horror story yesterday, Aaron sent us this updated list of Delta Air Lines executive contact information from Elliott.org. [More]

Facebook, Where Are You Getting These Crazy Friend Suggestions From?

Facebook, Where Are You Getting These Crazy Friend Suggestions From?

This morning, I woke up to find an inbox full of readers freaked out about Facebook friend suggestions. What’s the big deal about that? Privacy-minded Facebook users can’t figure out where these suggestions are coming from, and aren’t happy with the possibilities.

Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

Hey Skype, If You're Going To Sell Other People's Numbers, At Least Have A Customer Service Department

George’s outgoing Skype calls properly display his SkypeIn number, but if anyone tries to call him back, they’re connected the number’s rightful owner, a nice old woman in Raleigh, NC. George wants to know why Skype sold him someone else’s number, but the internet telecom apparently doesn’t pay anyone to answer their phones.

Executive Email Carpet Bomb Pounds DirecTV Into Submission

Executive Email Carpet Bomb Pounds DirecTV Into Submission

Reader Jesse was having an awful time explaining a simple problem to DirecTV. Thankfully, the EECB (Executive Email Carpet Bomb) was just the thing.

Contact Info For Westin Casuarina In Las Vegas

Contact Info For Westin Casuarina In Las Vegas

If you were one of the conventioneers who got charged extra fees by the Westin Casuarina, we suggest you talk to your credit card company or contact The Coaching Center (according to the Houston Chronicle, the company’s president is refunding the charges directly to those affected). If you need contact info for management at the hotel, however, an anonymous tipster sent in a list of phone numbers and email addresses.

How To Find Executive Contact Information Using Google Finance And Your Brain

How To Find Executive Contact Information Using Google Finance And Your Brain

People often write to us and ask “Hey do you have such and such a company’s email address? I didn’t see it on your website.”

Reminder: We Have No Contact Info For Wal-Mart (Do You?)

Reminder: We Have No Contact Info For Wal-Mart (Do You?)

A reader asks us, “I was wondering how I can contact WalMart Executive customer service. I am facing a return issue and have been completely unsuccessful with in store customer service, over the phone 1-800-WALMART, or the online submittal form.” Sorry, Arin, the only other number we’ve been able to locate is the generic corporate offices number in Bentonville, Arkansas: 479-273-4000. The company also has executive offices in Times Square, New York, at 1372 Broadway—but no public contact information for that address. If anyone has anything, please send it in or post it, kthx.

Email Addresses For 19 Dell Executives

Email Addresses For 19 Dell Executives

Computer on fire? Video card ruined? Don’t let Dell’s Indian CSRs tell you it’s your fault. When escalating fails and all normal channels of recourse are exhausted, send an email to Dell’s top executives. After the jump, 19 email addresses for Dell executives that you can use to launch the mighty and feared Executive Email Carpet Bomb.

  • Michael Dell
    Chairman and CEO
    michael_dell@dell.com
  • Donald Carty
    Vice Chairman and CFO
    donald_carty@dell.com
  • [More]

http://consumerist.com/2007/09/14/update-your-address-books/

Update your address books: a reader reports that DirectTV has a new phone number for their Office of the President: 888-237-8327 [Thanks, Samik!]