Consumerist
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truth in billing
FCC Asked To Address Misleading And Confusing Billing
In August, we wrote about upcoming investigations and possible actions by the FCC on several different areas of the consumer telecommunications experience. Several consumer groups filed comments on the first issue, truth in billing, this week, and we wanted to share some of their concerns and suggestions. More » -
psas
Join Us At The Consumers Union Annual Meeting
Want to meet Ben and Meg, get a preview of our new design, tour the Consumer Reports labs, and have a chance to take home a brand new Consumerist t-shirt? You can do all of that and more at the Consumers Union annual meeting, on October 17th. Admission is free, but space is limited, so if you'd like to join us, read on. More » -
choose your own adventure
How Would Health Care Reform Affect You?
Consumers Union has put together a breakdown of the health care bills in Congress to let you see how they would affect you, based on your age and what kind of insurance you currently have (if any). It's an interesting tool to see what the various proposed changes are. More » -
dell hell
Get Your Piece Of The Dell Fraud Settlement
If you live in New York and bought a Dell computer within the past few years, you may be eligible for compensation as part of the recent settlement between the company and the office of New York State Attorney General Andrew Cuomo. Forms are due by December 15, and are, according to AG Cuomo, "as simple a claim form as 100 lawyers could write." In other words, you'd better get started now if you want to get one in on time.
Inside: Video - Cuomo and plaintiff Cary Lou Canfield lay down the law at Consumers Union earlier this week, and more info on getting some bucks from Dell. More » -
credit card reform
Have Your Say About Credit Card Reform
We've been keeping you posted about the progress of credit card reform, and sharing stories of readers who have already been affected by credit card companies' policy changes. Now the nice folks at Consumers Union want to hear about what kinds of stunts credit card companies are trying to pull on their customers. Won't you share your stories with them? More » -
Just one word: Plastics
Consumer Advocate/Plastics Industry Showdown In California
Ten years ago, Consumers Union (publisher of Consumer Reports and owner of Consumerist) warned us all about the potential danger from bisphenol A (BPA) leeching from plastic containers into our food. It's only in recent years that municipalities got around to banning the chemical—at least in containers designed for use by infants and small children. More » -
idk y txts r so $$. Consumers Union's Joel Kelsey says what all already knew—text messages are way overpriced—only he got to say it during testimony to the Senate Judiciary Committee's Subcommittee on Antitrust, Competition Policy and Consumer Rights. [Consumer Reports Electronics]
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psas
Intern For Consumers Union In Austin
No, you're not seeing double! In addition to the Intern positions we posted last month, Consumers Union — the publisher of The Consumerist and Consumer Reports — is looking to fill another position in its Austin, TX, office. This is a part-time, year-long web-development internship. Responsibilities will include uploading content, and working on database upgrades. Applicants should live in the Austin area. Apply here. (Photo: treasuresthouhast) -
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Get answers to your credit-card reform questions. We'd like to think we've already answered just about any question you may have about the new credit card reform law. But just in case, the experts at Consumers Union are on hand to cover anything we might have missed. Post your questions on their DefendYourDollars site, and they'll do their best to provide an answer. [DefendYourDollars]
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psas
Intern for Consumers Union in Austin
Apply now for a great internship with Consumers Union, the publisher of Consumerist and Consumer Reports. This is a part-time, year-long internship with the Share Your Story team, based in CU's Austin, TX, office. Responsibilities will include reading through stories submitted by consumers, writing case studies for CU sites, and helping to identify ways to solve consumer problems. Applicants should live in the Austin area. Apply here. More » -
pharma
Giant Pills Exercising In Train Station
There's some human-sized pills working out at Union Station in DC. It seems the mad scientists at Consumers Union have trapped them and forced them to undergo fiendish exercise experiments in front of commuters and passersby to see which drugs work best. Their findings are documented in the new publication "Best Drugs for Less" which is being handed out for free in front of these not jagged, not little, pills. Video here.
(Photo: nseaver)
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psas
Intern For Consumers Union
Apply now for a great summer internship with Consumers Union, publishers of Consumerist and Consumer Reports. Consumer journalism couldn't be more important or relevant than a time like this. Now is the time to get involved. Openings are available for editorial, general intern work, advocacy, and engineering (technical division). -
Used Clothing
Don't Worry, Reselling Children's Clothing Isn't About To Become Illegal. Probably.
Reselling your kid's used clothing could soon violate federal law. Come February 10, the Consumer Product Safety Improvement Act will prevent retailers from selling children's products that haven't been certified as lead free. Old hand-me-downs, of course, haven't been certified for anything more than running around the yard. Parents are worried, petitions are being drawn up, and the Consumer Product Safety Commission isn't doing much to clarify the law. More » -
stern talking to
Consumers Union Asks Nancy Nord, CPSC To Do A Better Job Explaining These New Toy Testing Rules
In this letter (PDF) sent to CPSC chair Nancy Nord, and released to the public, Consumers Union and a bunch of other consumer interest groups ask the CPSC to please do its part to clear up all the confusion over the coming Toy Testing Apocalypse. Don't want to read the whole thing? Here's a much shorter summary: More » -
consumer protection
Time To Bring Back The Consumer Czar
Last month, several consumer groups sent President-elect Obama a letter detailing a pro-consumer agenda for the new administration and Congress. One of those suggestions, supported by an editorial in today's New York Times, is reinstating the position of special assistant to the President on consumer affairs, also known as the consumer czar. -
health
Consumer Reports: Why Are Companies Lying About Putting Nanoparticles In Your Sunscreen?
Little is known about how nanoparticles — ultra-small particles that are so teeny that they can have different physical properties than "macro" sized particles. For example, says Consumer Reports, carbon becomes 100 times stronger than steel, aluminum turns highly explosive, and gold melts at room temperature. What do titanium dioxide or zinc oxide do? Well, whatever it is — it may be in your sunscreen without your knowledge. More » -
genetically modified
Genetically Engineered Foods Edge Closer To Dinner Plate, FDA To Develop GE Rules
FrankenChicken moved closer to your dinner table after the FDA announced they're going to begin developing the procedures and guidelines that will allow farmers to genetically engineer animals to have more desirable traits and then sell them to you in the supermarket. For instance, featherless chicken or faster-growing fish. They will not require food to be labeled as genetically modified as long as there's no change in the final product, a move Consumers Union called "incomprehensible."
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gift cards
FTC: Protect Gift Card Holders When Companies Go Bankrupt
Consumers Union (CU) filed a petition with the FTC Thursday to protect consumer gift card holders more when retailers go bankrupt. For as long as the stores remain open, CU wants companies to have to hold gift card funds in a secure trust, unless bankruptcy courts say otherwise. Currently... More »
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