Remember our reader, Charles, who got his camera stolen by a Delta baggage handler? And how Charles found the camera on eBay and got the guy tracked down, fired, and arrested? And how Delta didn’t give a shit and wasn’t going to refund Charles any money? After we ran his story, the fine folks at the PeterGreenberg radio show stepped in, and Delta agreed to reimburse Charles for the full cost of his original flight. Here’s what they said:
UPDATE: Delta Finally Refunds Man Who Tracked Down And Got Prosecuted Baggage Handler Who Stole His Camera
has successfully sued telemarketers in small claims court and wants to share his secrets with you. For only $195 in filing costs so far, he’s received $6160.00.
“So that left me in a moral dilemma. In effect, I was witnessing some bad stuff happening in real time. …. What to do? I downloaded the latest version of the harvested data and pondered.
Just before Poodleman filed a motion to seize Verizon’s property, he received a check from the company.
Delta won’t refund Charles’ money after his camera was stolen from his luggage by a baggage checker, even after he tracked the camera down on eBay and got the thief fired, arrested, and prosecuted.
By insisting on his consumer rights, Sandar got Best Buy to sell him a $1999 plasma HDTV for $1499.