consumer bankers association

(Jenn and Tony Bot)

Banks Want To Robocall You When It’s Important, But Not Important Enough To Speak To A Human

Under the Telephone Consumer Protection Act, companies can’t robocall you on your cellphone unless you’ve given them prior consent to contact you at that number. Now the banking industry is trying to gain exemptions for this rule, claiming there are times when they just need to call your cellphone even though the need isn’t urgent enough to have an actual human make that call. They also don’t want to be penalized for robocalling the wrong number. [More]

Banks Say Target Hack Has Cost Them $153 Million In Replacement Cards

Banks Say Target Hack Has Cost Them $153 Million In Replacement Cards

It’s not just Target’s sales figures that are feeling the sting of the massive data breach that affected more than 100 million customers at the height of the holiday shopping season. According to a group representing the nation’s retail banks, financial institutions have had to spend more than $153 million to replace credit and debit cards in the last six weeks. [More]