Consumerist: Consumer Action Handbook

Free 2009 Consumer Action Handbook Out Now

Carrie McLaren — Tue, 15 Sep 2009 16:29:36 EDT

As a reader of this fine site, you probably know something about airing consumer complaints. But say you're going on a ten-hour flight and need consumer guidance IMMEDIATELY. Or have a friend who only reads in the bathroom. You're in luck, because a handy new guide with all the basics is now available free. The 2009 Consumer Action Handbook, courtesy of Uncle Sam, can be ordered here.

Or you can view the guide online, should you prefer not to destroy trees or encourage the spending of our hard-earned tax dollars.

Free 2007 Consumer Action Handbook Available

Ben Popken — Wed, 31 Jan 2007 11:14:02 EST

The 2007 Consumer Action Handbook is now available. Published by the Federal Citizen Information Center

This everyday guide to being a smart shopper is chocked full of helpful tips about buying a car or home, preventing identity theft, understanding credit, resolving problems after a purchase, and much more. In the 2007 edition, you'll find new information about filing for bankruptcy, finding a lawyer, and planning a funeral, along with many other useful topics.

Get your free copy by downloading [PDF] or ordering a hardcopy. — BEN POPKEN

Consumerist Kit: The Handbook of Savvy

popkin — Tue, 14 Mar 2006 14:20:50 EST

Check out the free 166 page 2006 Consumer Action Handbook as published by the Federal Citizen Information Center.

Among other things it s got contact info for Better Business Bureaus, Corporate Consumer Offices, Car Manufacturers and Resolution Programs, State Office and Federal Agencies and more.

Here s a direct link to the full pdf.

It s got advice for how to be a savvier consumer, from before you make the purchase to how to go about filing a complaint against a company in a way that elicits a response, and what to do if it doesn t.

You can also send away for the hard-copy book here.

We're going to add it to our "Consumerist Kit" which you'll be able to look up later using the tag "Consumerist Kit." Clever, no?

Worse comes to worse, even if you don t find any of the information useful, it s got a nice big version of George Bush s signature. Perfect for forging those Please Excuse note. Please excuse Johnny as he was busy searching for weapons of mass destruction.

(Thanks to Jim!)