Microsoft Doesn't Know Why You Can't Access Any Of Your Saved Games

Microsoft Doesn't Know Why You Can't Access Any Of Your Saved Games

Reader Brad took his XBOX Live Gamertag to a friend’s house. When he got home, he realized that he’d forgotten his memory card (with the Gamertag on it) at his friend’s place.

Scratch Too Hard On Your XBOX Live Card? Microsoft Won't Tell You The Code

Scratch Too Hard On Your XBOX Live Card? Microsoft Won't Tell You The Code

Microsoft sells scratch off cards that contain codes you can use with XBOX live. Trouble is, if you get overzealous and scratch off the code along with the scratch-off stuff—you’re out of luck.

Walmart Slaps Down Super Smash Bros. Brawl Pre-Orders

Walmart Slaps Down Super Smash Bros. Brawl Pre-Orders

Don’t worry avid gamers, Walmart has “received your request to cancel” your pre-ordered copy of Super Smash Bros. Brawl for the Wii. Oh, you didn’t ask to cancel the order, you say? $19.82 is an amazing price for a $50 game?

Wii Stolen From Porch, Amazon Executive Customer Service Replaces For Free

Wii Stolen From Porch, Amazon Executive Customer Service Replaces For Free

I read consumerist everyday and your tips help me procure a Wii for xmas. I had bought one through Amazon, and it was delivered when I wasn’t home. By the time I got home, someone had stolen it off my porch…

Why Are Nintendo Wiis So Hard To Find?

Nintendo thinks depriving potential customers of the coveted Wii is a sound business decision that will ensure its long-term survival. Sure, you want the Wii now, but your passions are fleeting and unreliable. If you can’t wait for Nintendo’s post-holiday production ramp-up, hit the jump and we’ll tell you how we snagged our Wii.

The Wii Shortgage Continues, Might End Next Spring

The Wii Shortgage Continues, Might End Next Spring

Not even Nintendo anticipated how the market would react to the Wii, which is why they’re still hard to find a year after launch, even after Nintendo almost doubled production of the console from 1 million to 1.8 million units a month, writes Wired. “Last week was Nintendo’s best since the Wii’s launch, with 350,000 sold in the United States alone. In comparison, Microsoft sold about that many Xbox 360s last month.”

Nintendo Replaces Soused DS Lite Free Of Charge

Nintendo Replaces Soused DS Lite Free Of Charge

“While moving to our new house last week a friend who was helping us accidentally spilt beer on my son’s DS lite and it stopped working. I knew that his DS was still under warranty, but I also knew that I would not cover physical damage caused by neglect. After checking Nintendo’s website, and confirming that spilling liquid on it would not be covered and that I would have to pay for the repair.”

http://consumerist.com/2007/11/15/carey-will-be-on-the/

Carey will be on the FOX Business Network, discussing our reader’s fabled dusty PS3, this Friday morning at 7:45 AM.

Is This Playstation 3 Too Dusty To Be Repaired Under Warranty?

Is This Playstation 3 Too Dusty To Be Repaired Under Warranty?

We now have pictures of the Playstation 3 that Sony refused to repair under warranty because the unit was too dusty.

http://consumerist.com/2007/11/14/fox-business-network-picks-up/

FOX Business Network picks up our Sony PS3 “excessive dust voids your warranty” story [FOX Business Network]

Sony CSR: What? No! Dust Doesn't Void Your PS3 Warranty!

Sony CSR: What? No! Dust Doesn't Void Your PS3 Warranty!

A Sony CSR admitted to reader Ive that dust should not void a Playstation 3′s warranty. Transcript and audio, after the jump.

Dust Voids PS3 Warranty

Dust Voids PS3 Warranty

“I just got off the phone With PS3 customer support who kindly informed me that my PS3 is “too dusty” to be replaced under warranty. But won’t provide pictures unless they are subpoenaed.”

"Bill Gates, You Suck"

Dan Jouver, a self-identifying southern Floridian, is yet another customer experiencing Xbox’s notorious Red Ring of Death product failure, multiple times, but unlike others, he is eventually driven to destroy his Xbox on-camera in a series of exciting scenarios.

Friendly Email To Steve Ballmer Results In New XBOX 360

Friendly Email To Steve Ballmer Results In New XBOX 360

I was a frustrated Xbox 360 owner. Long story short, I had 6 Xbox 360 since launch that needed to be replaced, 4 of them due to poor quality control with the refurbished units (only 2 fell victim to the overheating issue). I had already purchased an extended warranty, beyond the extended one Microsoft provided. On the 6th repair, I was insisting on getting a new, not-refurb, unit. I escalated the call as high as I could, to where I was given a special phone number and extension for a case worker of sorts.

XBOX 360 Gets $50 Cheaper Tomorrow

XBOX 360 Gets $50 Cheaper Tomorrow

The rumored 20 gigabyte XBOX 360 price cut goes into effect tomorrow according to the Seattle Post-Intelligencer. If you’re in the market for an XBOX, don’t buy one today or you’ll pay $50 more for no reason.

Ads In Video Games: Annoying Intrusion, Or Welcome Dose Of Reality?

Ads In Video Games: Annoying Intrusion, Or Welcome Dose Of Reality?

Advertisers are expected to quintuple the amount spent placing ads in video games over the next five years. Beyond mere brand placement, consoles with an internet connection are capable of displaying dynamic billboards that can advertise The Simpsons Movie today, and The Simpsons Movie Sequel: The Return Of Spider Pig, in two years. From the LA Times:

The player’s ability to don, kick, toss or use products is part of the appeal. In “Super Monkey Ball,” players try to get their monkey characters to collect Dole-branded bananas. And in “Tony Hawk’s Project 8,” players use Nokia phones.

After the jump, tell us whether you greet ads in video games with skepticism and disdain, or appreciate them as a dose of reality in an otherwise virtual world.

Xbox360 Tells Customer "I Am Laughing At You" And Hangs Up

Xbox360 Tells Customer "I Am Laughing At You" And Hangs Up

Is Xbox360 like the most fault-prone device in the history of video gaming or what? As if in a deliberate attempt to add injury to insult to injury, Microsoft provided only a 90-day warranty, AND staffed their call centers with a goodly numbers of jerks. To wit, this recent conversation Richard had when trying to get his Xbox360 fixed under warranty repair:

EB Games Encourages Employees To eBay Gouge

EB Games Encourages Employees To eBay Gouge

Our cottage-cheese-golem brethren over at Kotaku took a break from mouthbreathing and fantasizing about imaginary elves who live in their computer to throw us a couple of links yesterday. Never say we don’t return the favor.