There’s nothing worse than getting stuck in line at the bank, right? That’s why a pair of impatient would-be robbers did the most sensible thing when they attempted to hold up a Connecticut bank yesterday — they called ahead. [More]
Another day, another report of a Toyota crash being blamed on a stuck gas pedal. This time, it’s a 76-year-old woman in Connecticut claiming her recalled Toyota Camry went nuts on her and — in spite of her best efforts to stop it — crashed into a church. [More]
Police in Branford, CT say they are no longer investigating an incident where a Comcast employee was found unconscious with his throat slashed inside the fenced-off parking lot of a service center. Apparently, the knife-wound was simply a workplace accident. [More]
Connecticut shoppers with bowel disorders, rejoice! Now, there’s a sentence we never expected to write. In order to prevent humiliating and undignified restroom access debacles for people with verified medical conditions, Connecticut has passed a law guaranteeing their access to otherwise off-limits restrooms in public places. The law went into effect on October 1st.
Consumer watchdog George Gombossy this morning filed a 1st Amendment lawsuit against his former employer, Tribune-owned Hartford Courant. There’s some gangbusters stuff in the filing, like the part where he says the new owners told him to “be nice” to one of their key advertisers:
The story of consumer columnist George Gombossy‘s departure from the Hartford Courant has become a “he said”/”company said” argument that seems like something out of a consumer affairs column. Was Gombossy let go for reporting on an advertiser, as he alleges, or was the elimination of his position simply part of the cutbacks taking place all over the Tribune Company?
A Connecticut mall has to pay $259,000 in settlement fees to consumers who bought gift cards that had monthly inactivity fees.
Someone ring a bell because Connecticut Attorney General Richard Blumenthal has just sued Countrywide (and, of course, Bank of America) for deceptive lending practices. They’re seeking damages of $100,000 for each violation, as well as “up to $5,000 per violation of state consumer protection laws, disgorgement of all ill-gotten gains and an order compelling the company to cease its illegal practices.”
Only the first lucky clutch of people in line today at AT&T stores will walk out with a new iPhone 3G in-hand. There were only 30 phones available in total at the the biggest AT&T store in Waterbury CT, at the Brass Mill Center, according to a store employee. Reporting from the line, reader Kevin says that everyone else was given an option to buy a slip of paper for $226.79 (see a scan of it posted inside), have the phone shipped from the warehouse to you, then you come back to the store to activate the phone. Customers will have to pay for the shipping charges for this favor.
Jonathan writes:On January 1st, a friend of mine went to visit another friend in CT (I am from NJ), and unfortunately hit black ice, and proceeded into a guardrail.
For four months, James Hastings searched through trash bins outside People’s United Bank branches in Fairfield County. He pulled out bags of paperwork with private information, including customers’ Social Security numbers and account information.
My wife and I stopped at the Sunoco that is located on Route 1 in Stonington the other night, because they had their lighted sign showing a price of $3.35 a gallon for premium fuel. It was night time and we did not notice until we were halfway thru pumping that the digital readout on the pump read $3.47 a gallon, which is obviously $.12 cents a gallon different.
“Competing by cheating has become a way of life for … many of these corporations, many of the most reputable of them. Because it’s done by AT&T, MCI, or Sprint, people are reluctant to use that word, but when all is said and done … these are scams.”
Chris writes: “I had been last minute Christmas shopping on Saturday morning with my younger brother and sister and we happened upon Best Buy where we were looking for a digital picture frame for my Dad as a Christmas present. We got to the section near the digital cameras and noticed a decent deal. “7″ Digital Picture Frame Touch” 79.99 was the label. A whole slew of product (NuTouch 7″ Touch button Frames) were neatly stocked on the shelf. Note: STOCKED not STACKED. I quickly picked one up and proceeded to the register. At the register- the product rung up for the incorrect price (179.99)- here in CT, when that happens, so long as the item is labeled as such in the store (mistake or not) the retailer is legally supposed to give you the product for free (if food items) or at the marked price if it is any other type of consumer product…”
Once again a reader contacts us to complain about Best Buy misleading their customers with an in-store only website that looks identical to the “real” website—except for the prices.
Best Buy still uses a secret internal website to deceive customers, according to the L.A. Times. The website appearing on in-store kiosks resembles Best Buy’s official site in every way, except for the prices. Connecticut Attorney General Richard Blumenthal was surprised to hear that his investigation failed to end Best Buy’s bait-and-switch, telling the L.A. Times: “We thought Best Buy had addressed this. That’s what they said to us. Apparently that’s not the case.” A tipster in Virginia also reports the continued existence of the secret website.
We’re adding to our collection of complaints about US Airways and Philadelphia International Airport. If we collect them all, we may win a set of steak knives!