Punishing Customers For Buying More: Now Worldwide

Punishing Customers For Buying More: Now Worldwide

Theoretically, if you buy more of something, you should pay less per item, or per unit. That’s the entire point of buying things in bulk. Right? Not necessarily. To confuse the logical part of your brain this fine morning, here’s a collection of instances where customers pay more when they buy more.

Don't Worry, This Kool Aid Doesn't Expire Until 01 Feb 11 02 11:48 CH

Don't Worry, This Kool Aid Doesn't Expire Until 01 Feb 11 02 11:48 CH

Chad, who sent this in, says he tried to decipher this Kool Aid‘s expiration date using the cheat sheet we posted last December, but nothing on this container matches the code format on the sheet. It can’t be that hard to print an unambiguous human readable expiration date on a product. Who else needs to read the date, other than a human? Why should the average consumer have to worry about deciphering a date? We thought we’d all pretty much agreed on some basic rules for how to keep track of the days.

This Discount Store Enjoys Messing With Its Customers' Minds

This Discount Store Enjoys Messing With Its Customers' Minds

Shelley just sent us this photo of a store she saw in New Jersey this afternoon. We particularly like that the neon signs in the window are just as contradictory as the roof signs. It’s like a decorating theme.

Meritline Using Misleading "Free HDMI" Cable To Sell Digital TV Converter With No HDMI Output?

Meritline Using Misleading "Free HDMI" Cable To Sell Digital TV Converter With No HDMI Output?

Matthew emailed us with an interesting link to a Meritline offer that he says is making the rounds on deal sites. The Airlink digital-to-analog converter box is a fairly generic offer, but Meritline is offering a free HDMI cable with it. The only problem is, there’s no place on the box to use the cable. If you just see “free HDMI cable” and don’t read the specs closely, you’ll be in for a rotten surprise when the box arrives. But hey, free cable.

Citibank Won't Accept The Extra Money You Sent To Payoff Your Student Loans

Citibank Won't Accept The Extra Money You Sent To Payoff Your Student Loans

We’re all about to see more money in our paychecks thanks to lower payroll taxes, but if you want to use the savings to payoff your student loans, you better act on the one day that Citibank will take your money. At least that’s what Citibank told reader Valori, who tried sending the bank a check with instructions to apply it towards the principal on her student loans. The bank instead applied it to her usual monthly payment and told her that the only way to pay down her principal was to “setup an automatic payment on the Citibank website to debit on the same day as [the] automatic payment is direct debited.” Does that seem easy to anyone?

Metrolink Addresses Confusing Wording Regarding Monthly Passes

Metrolink Addresses Confusing Wording Regarding Monthly Passes

It looks like someone at Metrolink in Southern California reads The Consumerist, because their communications manager responded today to yesterday’s post about some potentially confusing language on their website. He even posted a suggested revision to the language in an attempt to clear it up, and is asking for reader feedback.

SoCal's Metrolink Monthly Pass Doesn't Work The Way You Probably Think

SoCal's Metrolink Monthly Pass Doesn't Work The Way You Probably Think

Dillon is in college, and he tried to save money by buying a monthly pass on the Metrolink transit system in Southern California. The problem is that Metrolink does a terrible job of explaining how the monthly pass works, and their own staff gives out incorrect information to customers buying the pass for the first time. Now Dillon faces a $250 citation for fare evasion because it turns out he could only use his pass for the upcoming month.

Tropicana's Failed Packaging Design Was A Real Life Poochie

Tropicana's Failed Packaging Design Was A Real Life Poochie

The Tropicana redesign disaster seemed strangely familiar to us, and we just now realized why: the Simpsons already did it.

This Complimentary Bottle Of Water From Best Western Costs $3. Huh?

This Complimentary Bottle Of Water From Best Western Costs $3. Huh?

Best Western knows that hotel customers hate trumped up fees for minor perks, which is why they kindly offer this complimentary bottle of Poland Spring for only $3.

This Dairy-Free Soyatoo Soy Whip May Contain Traces Of Dairy

This Dairy-Free Soyatoo Soy Whip May Contain Traces Of Dairy

Stephen’s wife is trying to be a good vegan, one who doesn’t eat dairy, so naturally she was surprised that her “Dairy Free” Soyatoo Soy Whip warned that it might “contain traces of dairy.”

Texas Family Sad That The Buyer Of All Their Possessions On eBay Will Pay But Not Take Their Stuff

Texas Family Sad That The Buyer Of All Their Possessions On eBay Will Pay But Not Take Their Stuff

Meet Gregg and Brittiny Peters. They’ve had a pretty terrible year. Two of their children were diagnosed with costly medical disorders, and as the bills began to mount, they decided to start over by selling all their worldly possessions on eBay. Enter Donnia and Keith Blair, who upon learning of the Peters’ plight, bid $20,000 and won the auction. Here’s the catch: the Blair’s are willing to pay, but they don’t want to take any of the Peters’ things. This has apparently infuriated the Peters.

Wal-Mart Taunts you with 200% Sale

Wal-Mart Taunts you with 200% Sale

that product you wanted? It was only one dollar. Back in the past. When you didn’t buy it. Are you ashamed? Do you harbor rage against it? Does it keep you up at night? Don’t let it get in your heads, Consumerists, or you’re letting the Wal-Mart win! Fight back, Consumers! Fight back against their mind games, and their awkward notion of sales, in one fell swoop; shop elsewhere. Thanks, Bryan!

Supermarket Chain Adds 10% At Register, But Only In Some Stores

Supermarket Chain Adds 10% At Register, But Only In Some Stores

The Nash Finch stores Avanza, Food Bonanza and Wholesale Food Outlets add the 10 percent charge to food at the register and specialize in serving Hispanics, according to store workers.

Apple: MacBooks Can't Handle GarageBand

Apple: MacBooks Can't Handle GarageBand

Two Apple customer service representatives told reader Mark to blame his MacBook’s four hard drive crashes on GarageBand, professional-grade software that his puny consumer-grade laptop ‘can’t handle.’ Every MacBook comes with GarageBand pre-loaded as part of Apple’s iLife suite.

Confusing: Paint Mask Should Not Be Used With Paint?

Confusing: Paint Mask Should Not Be Used With Paint?

Reader Mike is confused by this 3M Latex Paint and Odor Respirator with Valve. The front of the package lists “disposable aerosol spray paint cans” as something the mask “helps provide relief” from. However, the instructions seem to say that you shouldn’t use it with paint spray. What should he do?

Dell's Website Prices Are Based On Caprice And Whimsy

Dell's Website Prices Are Based On Caprice And Whimsy

Reader Tom noticed something weird as he was checking out Dell’s online store: Dell’s website can’t seem to get its facts straight and keeps spitting out different prices for the same computer. So Tom ran a test in which he accessed Dell’s website with two separate computers, using the same browser, login info, and navigation process. He checked the prices for Dell’s Vostro system on their Small Business Desktops Dell Deals page, as well as their Vostro page. As you can see, there were some anomalies.

JCPenney Emails You To Let You Know You Requested They Not Email You

JCPenney Emails You To Let You Know You Requested They Not Email You

If you buy something from the JCPenney website and uncheck the box for receiving email from them, guess what they do? They promptly send you an email in which they point out that you have asked them not to send you an email. And then they ask you to click on a link in the email and participate in a survey. And then, just in case you’re not amused/annoyed yet, the comedy team in their marketing department points out that should you want to receive emails from them in the future, you can visit their site and sign up. They have a lot of emails they need to send to you, you see.

Blockbuster Cancels Your Plan? Or Does It?

Blockbuster Cancels Your Plan? Or Does It?

Can someone tell us what the hell is going on with Blockbuster? Some readers are writing in saying that they’re being allowed to keep their plan but are warned that if they change it they’ll be kicked off and charged more. Other readers are saying that their plan has been completely canceled and they have to choose another one. Still other people are on the same plan but now are not receiving coupons. We’ve gotten about 20 emails about this issue, but are at a loss to understand it.