American Express Says You're Over 30 Days Late When You're Only 7

American Express Says You're Over 30 Days Late When You're Only 7

If you pay your American Express bill 7 days after the due date, the credit card company says you’re over 30 days past due. Every other issuer only says you’re 7 days late. What gives? [More]

Watch Out For Dell's Imaginary Shipping Time Trap!

Watch Out For Dell's Imaginary Shipping Time Trap!

Jason has a warning for you if you plan to order any computers from Dell, but need the system urgently: believe nothing that your online shopping cart tells you. The estimated shipping date for your system may or may not reflect reality. Then, like Jason, you may find yourself with an unacceptably long time frame only after the order is finalized and your credit card charged. [More]

Price Is No Object At These Best Buy Stores

Price Is No Object At These Best Buy Stores

From separate Best Buy stores, in different parts of the country, David and Adama sent us these two pictures of deeply confusing, Target-worthy sales. Would you like to buy a Blu-Ray of “The Fugitive” for only $14.99? Or you could go a few inches away, where it’s $14.99. If you need something to play it on, you can get a Blu-Ray plater for 50% off its original price if you buy a TV. That original price is either $129.99 or $149.99 depending on where you look. [More]

Amazon.com Rep: "Your Package Has Been Eaten By An Alligator"

Amazon.com Rep: "Your Package Has Been Eaten By An Alligator"

Sometimes calling customer service just leads to theater of the absurd. Earlier today, reader Will blogged about his recent interaction with Amazon customer service. He writes that when he called up Amazon to find out the location of a missing package. The rep informed him that the package had been eaten by an alligator. [More]

Watch Baseball With No Blackouts – Blackout Restrictions May Apply

Andrew sent us this perplexing banner from MLB.tv. He saw it on the Atlanta Braves’ web site. “NO BLACKOUTS!” it proclaims. Then at the bottom: “Blackout and other restrictions apply.” Well, at least the banner ad is honest. [More]

Wachovia Tricked Me Into Overdrafting

Wachovia Tricked Me Into Overdrafting

Sean is accusing Wachovia of using tricky online transaction posting that makes it difficult to tell when you’re in danger of slipping into the red. He says that although his account never appeared to be overdrawn, but he was still hit with overdraft charges thanks to funny accounting. He writes: [More]

Office Depot Can't Decide If Assembly Is Free, Or $8

Office Depot Can't Decide If Assembly Is Free, Or $8

Reader David found this puzzling display at his local Office Depot. On one side, the card says “Free Assembly On All Chairs In Stock,” on the other side, the card claims that a “smart idea” would be to pay $8 to have your chair assembled.

US Postal Service Redefines "Contiguous" United States

US Postal Service Redefines "Contiguous" United States

Steve was mailing some packages from his home in Virgina to various points in the country, and noticed something strange on his receipt. The packages destined for Pennsylvania and Washington state are leaving the contiguous United States. What?

Flashlight Was Proudly Made In The United States Of China

Flashlight Was Proudly Made In The United States Of China

David is a little bit confused by the labeling on the flashlight he bought recently. Is this the product of a confused designer, an error, or a vague attempt at social engineering?

Play Doh Ads Make Crying Out For Help Fun

Play Doh Ads Make Crying Out For Help Fun

These Play Doh ads from Singapore don’t seem to be aimed at kids. Then again, the message “safe no matter what you make” seems to be aimed directly at parents of kids who play with Play Doh, which leads us back to our initial thought, which is wtf kind of kid requiring parental supervision is shaping eerily realistic looking bottles of pills and razor blades for fun? Play Doh, the fun sad toy that tastes like tears!

Target Charges $1.50 For Free Nalgene Bottle

Target Charges $1.50 For Free Nalgene Bottle

Regular Consumerist readers are familiar with our exposure of Target’s absurdist pricing policies, and this is a particularly confusing example. Reader Rob in Minnesota noticed a nice promotion on a 3-pack of Brita water filters, which came with a free small Nalgene water bottle and a few packets of drink mix. Nice deal, but he couldn’t help noticing that the identical 3-pack of filters without the “free” water bottle cost $1.50 less. See a bigger picture and a twist to the story, inside.

Apple's Color Coded Employees Confuse Shopper

Apple's Color Coded Employees Confuse Shopper

An Apple store in Ohio doesn’t want to clutter up its elegant store layout with signage, so you have to rely on a color coded system to find the appropriate employee to ring up your purchase. It’s like the Homeland Security Advisory System, retooled to measure how inconvenienced you’ll be.

Banana Republic Sends Customer Mysterious Package Of Security Tags

Banana Republic Sends Customer Mysterious Package Of Security Tags

Jonathan’s wife ordered some clothes from Banana Republic, and was confused when another, similarly-sized box arrived on their doorstep from Banana Republic a week later. This box was clearly not destined for her, since she had not ordered the exciting new “Open Your Own Banana Republic” playset.

New Subway Gamepieces Exist Outside Of Normal Time

New Subway Gamepieces Exist Outside Of Normal Time

Justin sent us this gamepiece he scraped like a wet scab off the side of his moist Subway beverage cup. (I do not like gamepieces affixed to fast food drinks.) We’re in awe at its nearly k?an-like phrasing. How is an instant win not an instant winner? How do you peel the gamepiece that has already been peeled? Feel free to use these in your meditations.

Delta/Northwest Employees Wear The Same Uniform, Expect You To Be Able To Tell Them Apart

Delta/Northwest Employees Wear The Same Uniform, Expect You To Be Able To Tell Them Apart

Reader Matthew writes in to tell us that Delta at Minneapolis/St. Paul airport is “still in Beta.” The employees all wear the same uniform, but they still work for different airlines — sorta.

Target Still Doing Business In A Reality Vortex

Target Still Doing Business In A Reality Vortex

Loyal Consumerist readers may have noticed that we haven’t made any recent posts in our widely acclaimed series of posts about how discount retailer Target is insane. Has Target sought help and found its way back to reality? No. We were just saving up material.

ADT: Sign Up Or Thieves Will Kill Your Dogs With Oven Cleaner

ADT: Sign Up Or Thieves Will Kill Your Dogs With Oven Cleaner

Leo thought that letting his two dogs greet an approaching ADT salesman would be enough of a hint that he didn’t want their security services. Nope! The well-trained salesman sensitively barked: “You know what they are doing to dogs now, don’t you? They’re spraying oven-cleaner into their face, killing them in 20 seconds!”

How Healthy Is This Juice? Depends If You Speak English Or Spanish

How Healthy Is This Juice? Depends If You Speak English Or Spanish

Orchida Coconut Juice displays nutrition data in both English and Spanish, but the values aren’t the same. The English nutrition panels claims that the juice has 240 calories and no fat. Apparently, our Spanish-speaking friends are supposed to read that as 150 calories and 2.5 grams of fat. Pictures of the strange panels, inside…