Consumerist
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rate hikes
ConEd Hikes Rates, But Consumers Could Still See Lower Bills
ConEd has just what you need in the middle of recession: a rate hike! Monthly bills are set to rise between $6-$8 as the energy monster tries to recoup a half a billion dollars to cover the cost of higher property taxes and the usual infrastructure maintenance that utilities never budget for in advance. The perennial optimists at the New York Post still somehow think you'll still end up with a lower bill... More » -
idt energy
Warn Others About Energy Company Scams With This Flyer
Sick of their neighborhood getting overrun by ESCO Slammers, salesmen who pretend to be from your energy provider and trick people into signing over to their energy resale service, some Brooklyn citizens put together this flyer. The Concerned Citizens of Greenwood Heights posted it in their 'hood and put it online for other people to use too. The flyer talks about IDT Energy and Con Ed, but you could edit it to be for your locality if you wanted to, too. Cool to see people banding together to fight the ESCO-slamming scourge.
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media whoring
Ben Popken's "Beat The Cheat" Reader's Digest Article Online
I've got a new article in Reader's Digest about 9 scams that exploit national trends and how to avoid them. Flimflammers use the same basic scams over and over again, they just use the strips newspaper headlines to layer on like papermache on their chickenwire schemes. My article points out nine recent iterations and how to avoid them. Thanks to all the readers who sent in their stories to help out with the article. Loyal blog readers will enjoy that we splashed longstanding Consumerist nemesis IDT Energy's skanky sales practices in national print. Gotcha, suckers. -
Energy scammers are still stalking the good people of Brooklyn, according to the Gowanus Lounge. Not only are they going door-to-door, but now they're calling, too. Remember: if some stranger calls claiming that they are from a company you do business with and asks you to "confirm you account information," tell them you'll call them back at their usual number and hang up. [Gowanus Lounge] (Thanks, Chris!)
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con ed
Help! Are "Free Light Bulbs" From Con Ed A Scam?
Reader Fiona wants to know if the people calling from "Con Ed" offering "free light bulbs" are running a scam. More » -
funny
ConEd Asks You To Report Your Power Outages Online
Graham says:I heard a Con Ed commercial today on the radio, in the NY area. Thankfully, you may now report that you have no electricity, online.
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public relations
ConEd's Manhole Sweatshops: "Taking It Seriously"
New York state law requires that requires that the energy company ConEd accept the lowest bids possible for its manhole covers, which probably explains why they're made by nearly naked men in India paid only a handful of dollars a day. When ConEd officials were shown images of the shirtless workers toiling with molten metal, they said (emphasis added):
We were disturbed by the photos...We take worker safety very seriously.
This is as good a time as any to introduce you folks to the phrase, "taking it seriously." You will note, as we have, that in statements by company spokesmen made to newspapers regarding their employer's wrongdoing, the phrase, "taking it seriously" appears again and again, so often, in fact, that we have trouble taking seriously that all these companies are really taking their ne'er-do-welling as seriously as they would have us think. To this end, The Consumerist has begun documenting the utterances of the phrase with eye towards a roundup post some day cataloging sightings of this well-polished piece of public relation glibbery. Keep an eye out.New York Manhole Covers, Forged Barefoot in India [NYT via Gothamist]
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utilities
New York Regulators Approve Unprecedented ConEd Rate Hike
Staffers at the New York State Public Service Commission have signed off on ConEd's plan to impose the largest rate hike in the company's history. ConEd asked for $1.2 billion, but PSC staffers think the utility is entitled to only $618 million. New Yorkers already pay some of the highest electricity bills in the nation."This is all part of the sham that goes on with every rate hike request," said Assemblyman Michael N. Gianaris, a Queens Democrat who sits on the Assembly's power committee and who has criticized the utility for its response to the 2006 power failure in his borough. "Con Edison asks for more than it expects to get," he said. "The P.S.C. rides in on its white horse and takes credit for slashing the request. But the end result is still what Con Edison wanted all along."
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investigations
Consumerist Undercover At IDT Energy: Table Of Contents
In case you missed any of 7-part undercover report on IDT-Energy, Midtown Promotions, and the fabulous worlds of energy resale and multi-level-marketing, here's a recap: More » -
investigations
Consumerist Undercover At IDT Energy: The Confession
After only three days with Midtown Promotions, I could already tell that I'd wait weeks, maybe months or a full year before coming upon hard evidence of fraud, if I found any evidence at all. After leaving James and Doreen in the Bronx, I took the afternoon off and went to work on these diaries. More »
3:35 PM on Fri Jun 8 2007
By consumerintern
14,914 views, 49 commentsLatest by MargaretHapjo: ack! Just read this series of articles in its entirety, and to be truthful, It made me feel more pissed more »
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investigations
Consumerist Undercover At IDT Energy: The Meltdown
From the moment I met up with James, and Doreen, who was going our way, things began to fall apart. Eric told me to follow James, not Carl, who was going solo. I was to listen to James' instructions, follow his example, and go to wherever he decided we should spend the day. Today was Mt. Vernon, NY, almost 90 minutes from the offices of Midtown Promotions. More »
5:53 PM on Thu Jun 7 2007
By Ben Popken
16,273 views, 68 commentsLatest by Ben Popken: Mantari, never ever do that again. Thank you. more »
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investigations
Consumerist Undercover At IDT Energy: Status Report
If you're just now tuning in, we've been doling out daily pieces of our multi-part investigation into IDT-Energy. They're an energy reseller in the New York area and we've received multiple complaints about their salesperson's dressing as ConEd workers and doing other funny stuff at the door to get people to sign over. So we sent in Brian Fairbanks undercover to get hired at Midtown Promotions, a direct-sales marketing company IDT-Energy contracted to get subscribers. More »
3:11 PM on Thu Jun 7 2007
By Ben Popken
2,617 views, 24 commentsLatest by jurgis: Yeah, "the Meltdown" was posted yesterday after this... most of us did complain that it was fairly weak investigative journalism more »
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investigations
Consumerist Undercover At IDT Energy: The Meeting
Before the morning meeting started, I left my man-purse on a set of boxes right by the blackboard, with the microphone discreetly poking out of the pocket. More »
1:38 PM on Wed Jun 6 2007
By Ben Popken
14,938 views, 34 comments -
consumer alert
Questions To Ask Before Switching To An Energy Reseller
A guy may come to your door pitching the fabulous savings you'll get by switching to an energy reseller. But before you sign on the line which is dotted, ask these questions: More » -
investigations
Consumerist Undercover At IDT Energy: Let's Get Juiced
I staggered into Midtown Promotions at 10am on Wednesday. Seeing as how people were only trickling in for the morning meeting, the receptionist and another office assistant gave me some papers to fill out and sign. (Note: all spelling errors/typos are as they appeared...) More »
12:51 PM on Tue Jun 5 2007
By Ben Popken
14,763 views, 40 commentsLatest by SisterHavana: I worked for a DS-Max company in the suburbs of Chicago many years ago. The company I worked for sold more »
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consumer alert
Door To Door Energy Resellers Fail To Deliver Promised Savings
The NY Post ran a good article looking into whether the savings promised by door-to-door energy resale reps like IDT Energy ever really materialize for subscribers:"I've had complaints from residents, as well as small businesses, who have unwittingly switched to a different energy provider and seen their bills go through the roof," said City Councilman John Liu (D-Queens).
One Carroll Gardens, Brooklyn, IDT customer - a bartender who gave her name as Carmel - said her electric bill jumped from $40 to $70, and she is anxious to cancel.
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investigations
IDT Energy Starts At 7% Discount, Switches To Variable After 2 Months
While scanning the collateral Brian picked up in his investigation, we nearly choked on this gem buried in their terms and conditions: it says that you'll get 7% savings for the first two months, but after that, there's no telling whether your bill will be higher or lower than what it would be with ConEd (click to enlarge image). More » -
investigations
Consumerist Undercover At IDT Energy: The Day Of O
I sat in the offices of Midtown Promotions, watching the receptionist field calls from job prospects, still surprised at having been one of those callers not even twenty-four hours prior. More »
2:16 PM on Mon Jun 4 2007
By Ben Popken
14,657 views, 27 comments
coned
New York, 4:40 AM
Mon Nov 9
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