A glitch in Delta’s website bumped Jesse’s return date up by a month, which sort of interfered with his travel plans when he showed up at the airport to check in. Here’s the complaint letter he sent to Delta, and their response.
Polite Complaint Letter To Delta Earns Passenger 5,000 Extra Miles
By February 14, 2009
Computer Glitch Renders Thousands Of HSBC Accounts Inaccessible
By August 25, 2008
HSBC’s core banking system has been hosed for almost a week, preventing thousands of customers from knowing how much money is stashed in their accounts. The widespread problem is limiting access to HSBCDirect accounts, and at least 8,000 Catholic Health System employees up in Buffalo are still waiting for their direct deposit payments to materialize.
