warranties
Back when he was a manufacturer's rep, Homerjay met CompUSA employees who would rather not sell a computer than sell one without a service plan. If they knew a customer wasn't interested in a CompUSA warranty... the salespeople would say the computer wasn't in stock.
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top
Rick CC'd us on a letter he wrote CompUSA after trying to get them to price match Linksys NSLU2 network storage drive. He could get the drive at Newegg for $84, versus CompUSA's $100, but kinda wanted it that day instead of waiting for shipping. The clerk said they only price-match competitors in the area. As in, the geographic space surrounding the physical store.
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hconsumer
[H]Consumer bought 4 computers from 4 different retailers and compared and contrasted the experiences. Then he made a diorama using this week's vocab words.
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letters
Mike writes in tale of CompUSA exhibiting classic "bullet in foot" syndrome.
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complaints
Although the comments are full of the self-congratulatory jerking that we bloggers do so well, there are some interesting points raised in response to a post by Mike Sansone about a
bad experience at CompUSA. Specifically, "Does complaining about an employee online do anything besides push down cloying training materials from the PR and sales departments of large retail operations?" (Actually, that's
our question.)
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