Consumerist

Posts Tagged “

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nintendo

Nintendo Repairs Out-Of-Warranty Wii In One Day, For Free

Joseph writes:

I have a first generation Nintendo Wii and I recently bought the game Boom Blox for it. When I put the game in to start playing it would often lock up at the health warning screen and I would have to restart my Wii by unplugging it since no other method would work.

Here's what happened when he contacted Nintendo for help.

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3:57 PM on Fri Sep 12 2008
By Chris Walters
14,518 views, 63 comments

Latest by mzs: @Jordan Lund: One of my kids left a GBA SP in the car one summer and it had something like that after a few days, only it was more asterisk shaped. It was our fault, there are heat and humidity storage and operating limits on electronics. I just threw it more »

charity

One Laptop Per Child Has Good Customer Service

We opened the following email with trepidation, thinking it might be a horrible customer service story about a charity. More »

5:50 PM on Wed Nov 14 2007
By Meg Marco
4,725 views, 11 comments

Latest by fosterb: I found OLPC's customer service to be friendly and honest, but utterly useless. (Only 1 out of 3 reps was a rude and made up stuff to get me off the phone. Things like Canadians are currently receiving the laptop when they are not!) Wait times typically exceed 45 minutes. Check more »

gift cards

UPDATE: Apple Will Sell You A Computer If You've Got Too Many Gift Cards!

Remember Charlie? She couldn't buy a computer from Apple because they wouldn't accept more than 4 gift cards in one transaction over the phone or on the website. Charlie lives 3 hours away from the nearest Apple store, and the product she wanted to buy wasn't available in the store anyway. Hardly worth a 6 hour commute! More »

3:59 PM on Thu Mar 8 2007
By Meg Marco
41,727 views, 19 comments

Latest by bedofnails: @shdwsclan: Drunk at 8:33? more »