TCF Bank Adds New $28 Daily Overdrawn Balance Fee

TCF Bank Adds New $28 Daily Overdrawn Balance Fee

Reader Jeff used to intentionally overdraw his bank account in order to have enough money to feed his family and gas the car. At $35 a pop, that’s a pretty cheap loan. But now that’s not going to be a viable option because TCF Bank has started to assess him a daily fee of $28 if his account is overdrawn by $5 or more. [More]

Mother Somehow Runs Up $1500 Verizon Bill

Mother Somehow Runs Up $1500 Verizon Bill

Despite not knowing how to use her phone for anything other than making calls, Michelle’s mother somehow racked up a $1500 bill for 2,888 MB worth of “music or video streaming.” It certainly wasn’t the latest Justin Bieber video on loop. Michelle is trying to negotiate with Verizon but all they’ve done so far is offer a 50% discount. That’s still about $600 more than Michelle wants to pay. [More]

Direct2Drive Charges $149.85 For Stuff You Didn't Buy

Direct2Drive Charges $149.85 For Stuff You Didn't Buy

Reader Andrew noticed a funny Paypal charge from Direct2Drive, a site that lets you buy computer games online and download them to your computer. Direct2Drive had helped themselves to $149.85 from his account, even though he didn’t order anything from them. [More]

With Neighb's 'Net Down, Super Holds TWC Node Hostage. Ransom: Free Cable

With Neighb's 'Net Down, Super Holds TWC Node Hostage. Ransom: Free Cable

In the middle of reports of widespread Time Warner Cable outages in New York’s East Village late this week, one building supervisor has decided to hold a local cable node hostage. This node controls cable and internet not just for his building, but several others on the block. His price for access? Free cable. [More]

Banks Marketing 1% APR Bank Accounts As "High-Yield"

Banks Marketing 1% APR Bank Accounts As "High-Yield"

Considering how “high-yield” savings accounts used to give returns of 4-5%, reader Phil thinks it’s a bit disingenuous for banks to continue marketing them as such when the rates are only 1%. He sent in a picture of a recent piece of junk mail he got from American Express to illustrate. [More]

How Do I Stop The Mice From Sneaking Into My Honda Pilot?

How Do I Stop The Mice From Sneaking Into My Honda Pilot?

Jennifer’s brother’s family loves their 2006 Honda Pilot. But there’s a bit of a problem. Mice also love it. And if you check around, there’s a bunch of other Honda Pilot owners complaining about mice infestations. How do you keep the mice out? [More]

A Workaround For DirecTV's 50 Show DVR Limit

A Workaround For DirecTV's 50 Show DVR Limit

Reader Paul is pissed because he found out that DirecTV’s DVR will only let you schedule 50 shows to record and watched. Having more than one person in his house, he hit this limit pretty fast. So how can you record more than 50 shows on the DirecTV in-house brand DVR? One thing you can do is use the enhanced search function with “boolean operations.” [More]

Verizon Makes Online Chat Just As Crappy As Calling In

Verizon Makes Online Chat Just As Crappy As Calling In

Verizon FiOS has done an admirable job with their online chat-based customer service, making it seem incredibly real and human. You almost forget that you’re not talking to a person over the phone. One of the ways they make this simulacrum seem so life-like is that you can be transferred from one agent to another, and then there’s silence on the other end because there’s no one there — just like the real thing! Reader Michael shares a recent chat transcript to illustrate: [More]

Mercedes-Benz Repos The Car You Just Bought

Mercedes-Benz Repos The Car You Just Bought

Edward leased a Mercedes-Benz, only to wake up two weeks later to a tow truck taking it away. It was the repo man. And when he comes, he doesn’t leave empty-handed. [More]

Imagine Being Deaf And Only "Breaking Bad's" Season Finale Isn't Subtitled On Netflix Streaming

Imagine Being Deaf And Only "Breaking Bad's" Season Finale Isn't Subtitled On Netflix Streaming

Imagine watching the first season of Breaking Bad, getting hooked, and then all of a sudden the last 10 minutes of the season finale are cut off. You have no idea how it ends. You’d be all like, what is this, The Sopranos? That’s similar to what happened to Patrick. He’s hearing-impaired and enjoyed watching Breaking Bad on Netflix Instant Streaming with subtitles. That is, until he got to the season finale, which had no subtitles. Netflix doesn’t offer Patrick much of a way to make his voice heard, so he’s writing here. [More]

Update: Comcast Sends You To Collections For Bill You Already Paid

Update: Comcast Sends You To Collections For Bill You Already Paid

Last week we brought you the story of Bruce, whom Comcast had sent to collections over a bill he should have never been charged in the first place. After his story went up, Comcast reached out through us to Bruce to give him sweet satisfaction. [More]

The Repo Man Always Rings Never

The Repo Man Always Rings Never

Tim fell behind on his car payments, then made one big payment to get all caught up. The next day, Hyundai Motor Finance Company repossessed his car. [More]

Buying Sears Refrigerator Ends In Gnashed Teeth

Buying Sears Refrigerator Ends In Gnashed Teeth

Remember when stuff just worked? You bought it, brought it home, and it diligently performed its advertised function? Me neither, but suposedly there was a bygone era where products were made to last, instead made to break. In any event, we’re certainly not in those times now, and Jeff’s tale of trying to buy a simple refrigerator from Sears is proof positive. [More]

Comcast Sends You To Collections For Bill You Already Paid

Comcast Sends You To Collections For Bill You Already Paid

Bruce cut the cord with Comcast and returned all his gear. It looks like the right hand didn’t know what the left was doing, as Comcast has now sent him to collections for a bill that he already paid. [More]

Recession Horror Stories: AMC Theater Stops Giving Out ICEE Straws

Recession Horror Stories: AMC Theater Stops Giving Out ICEE Straws

In a sad sign of the times, reader “Strawless” says that his local AMC Theater isn’t giving out spoon straws with ICEEs anymore. They say they’re too expensive and you’ll have to make do with a regular straw. The theater is still happy to sell you a popcorn, coke and ICEE for $20, but that’s no longer enough to subsidize shipments of the specialized straws. [More]

Complain To Companies, Get Free Stuff

Complain To Companies, Get Free Stuff

When you buy a product that lets you down, you can either stew in bitterness or direct your frustration toward a productive end — whining to the company that wronged you. Zipping off a quick complaint email or phone call can often yield surprising results. [More]

Alienware Laptop "Fixed" With Black Marker, Food Crumbs

Alienware Laptop "Fixed" With Black Marker, Food Crumbs

Jeremy’s 3D Alienware gaming laptop from Dell hasn’t worked right from its first bootup. It had blue screens of death and the video card needed swapping out. Then when he sent it in for repairs, he got it back with food crumbs between the keys. The side panel was also cracked, and someone had tried to hide the crack by coloring it in with black marker. [More]

How About Some Customer Service, Cricket? Response: Chirp… Chirp…

How About Some Customer Service, Cricket? Response: Chirp… Chirp…

Cricket is perfectly capable of selling reader skokieguy a smartphone for several hundred dollars, but when it comes time to replace his defective battery for free under warranty, all of a sudden they become powerless. [More]