Class-Action Suit Accuses CVS Of Overcharging Customers For Generic Drugs

Class-Action Suit Accuses CVS Of Overcharging Customers For Generic Drugs

The country’s second largest pharmacy chain is the latest party in a class-action lawsuit that accuses CVS of deliberately overcharging hundreds of thousands of patients for generic prescription drugs. [More]

Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices

Discover Bank Must Pay $18.5 Million Over Illegal Student Loan Servicing Practices

As federal regulators continue to probe potentially unscrupulous student loan servicing practices, the Consumer Financial Protection Bureau has ordered Discover Bank and its affiliates to pay nearly $18.5 million in refunds and fines for, among other things, overstating amounts due on student loans and failing to notify borrowers of their rights. [More]

CFPB Launches Monthly Reports To Showcase Financial Difficulties In Specific Areas Of The U.S.

CFPB Launches Monthly Reports To Showcase Financial Difficulties In Specific Areas Of The U.S.

Have you ever wondered if people on the other side of the country run into the same difficulties dealing with financial institutions as you do? Well, wonder no more, as the Consumer Financial Protection Bureau announced today that it will provide a peek into the overall state of consumer complaints in the U.S. and how individuals in certain areas deal with companies providing financial products and services through a new monthly series. First up: Milwaukee, WI, and debt collection. [More]

Report: GM Threatened With Regulatory Investigation Before Issuing Recall For Fire-Prone Hummers

Report: GM Threatened With Regulatory Investigation Before Issuing Recall For Fire-Prone Hummers

Last week, General Motors announced that it would recall nearly 196,000 Hummer vehicles because simply turning on the heating or cooling system could set the car ablaze. While we reported that federal regulators had received nearly two dozen consumer complaints about the issue over the past seven years, a new report finds that the real number of reported incidents is much higher, and that GM may have continued to put off issuing the recall had it not been for threats of an investigation. [More]

Bank Of America, Wells Fargo Top List Of Most Complained About Mortgage Issuers

Bank Of America, Wells Fargo Top List Of Most Complained About Mortgage Issuers

For the past four years, the Consumer Financial Protection Bureau’s Consumer Complaint Database has seen its fair share of consumer issues related to mortgages. In fact, complaints regarding loan modification, collection, foreclosure, loan servicing, payments and escrow accounts continue to be one of the biggest financial thorns in consumers’ sides. And the worst offender? Bank of America. [More]

Marketers Of Memory Supplement Must Pay $1.4M To Settle Deceptive Advertising Charges

Marketers Of Memory Supplement Must Pay $1.4M To Settle Deceptive Advertising Charges

Using fake news stories and trumped-up, unsubstantiated claims, the marketers of a supplement that claimed to be the answer to memory loss problems sold nearly $100 million worth of the stuff in just a few years. Now they have to fork over $1.4 million to federal and state authorities for making these deceptive statements, and face millions more in penalties if they fail to comply. [More]

The FTC and New Jersey AG's office allege that the makers of the Prized app used the program to infect customers phones with malware for their own use.

App Developer Settles Charges It Hijacked Consumers’ Phones To Mine Virtual Currency

Some reward programs aren’t really rewarding. In fact, some are downright harmful to consumers. That was apparently the case with an Ohio-based smartphone app developer that recently agreed to settle charges that it hijacked consumers’ phones through a seemingly innocuous gaming app. [More]

The marketers shut down by the FTC hawked "risk free trials" of a variety of skincare products that weren't actually free.

FTC Says Some Of Those “Risk-Free Trials” For Skincare Products Are Bogus, Shuts ‘Em Down

Sometimes it’s hard to ignore the lure of a “risk-free trial” when it comes with a product that promises to leave your skin youthful, radiant and as soft as a baby’s bottom. But as the Federal Trade Commission once again reminds us, those deals often come with strings attached and hollow promises. [More]

The First Complaint Of Net Neutrality Violation Is In, And It’s Against Time Warner Cable

The First Complaint Of Net Neutrality Violation Is In, And It’s Against Time Warner Cable

Net neutrality only went into effect last Friday, but the first formal complaint against an ISP for breaking the rule is already on its way. The target? Time Warner Cable. [More]

Is Your ISP Not Following Net Neutrality? The FCC’s Got A Complaint Form For That.

Is Your ISP Not Following Net Neutrality? The FCC’s Got A Complaint Form For That.

Hooray! Net neutrality is finally, well and truly, the law. The courts did not uphold industry groups’ requests to press pause on the implementation, and so as of right now, ISPs are common carriers under Title II and are not allowed to mess around with your connections. [More]

CFPB Fines Mortgage Company $20M For Pushing Customers Into Spending More Than They Had To

CFPB Fines Mortgage Company $20M For Pushing Customers Into Spending More Than They Had To

While a report earlier this year suggested that consumers don’t spend nearly enough time shopping for the right mortgage, that doesn’t mean lenders are off the hook for purposefully steering potential homeowners into costlier mortgages. Because doing so will land a company in hot water with federal regulators. Just ask RPM Mortgage and its top executive, who must now pay $20 million for their allegedly deceptive practices. [More]

Ford Recalls Nearly 445K Vehicles For Power Steering Failure, Fuel Leak Issues

Ford Recalls Nearly 445K Vehicles For Power Steering Failure, Fuel Leak Issues

Ford Motor Company issued two new recalls Wednesday covering nearly 445,000 vehicles after receiving numerous complaint and incident reports, including at least four accidents related to loss of power steering and high underbody temperatures. [More]

(stuartpilbrow)

FTC Puts A Stop To Three Debt Collection Operations Using Threatening Text Messages, Robocalls

For the most part, we can’t say many glowing things about the debt collection industry that has, in the past, been known for using a litany of abusive and deceptive practices to pry money from consumers. Three such companies will no longer be bothering people after the Federal Trade Commission temporarily shut down the operations for engaging in nearly all of the hallmarks of shady collectors: threatening lawsuits or arrest, impersonating law enforcement and government officials and illegally contacting supposed debtors. [More]

PayPal Must Pay $25M In Refunds, Penalties For Illegally Signing Customers Up For Online Credit Product

PayPal Must Pay $25M In Refunds, Penalties For Illegally Signing Customers Up For Online Credit Product

The Consumer Financial Protection Bureau alleges that online payment platform PayPal signed up customers for PayPal credit accounts without authorization, forced customers to use this credit line instead of their preferred payment methods, and failed to address disputes. As a result, PayPal will pay a total of $25 million in refunds and penalties. [More]

Children’s Cancer Fund of America Inc. is one of four cancer charities charged with allegedly perpetrating a scheme to bilk consumers out of millions of dollars.

4 Cancer Charities Accused Of Swindling Donors Out Of $187 Million

Federal regulators, state officials and prosecutors and law enforcement officers from all 50 states and the District of Columbia partnered today to charge four cancer charities and their operators for running a scheme that swindle consumers out of $187 million in charitable donations. Two of the charities have agreed to settle the charges and dissolve their businesses, while two other plan to fight the charges in court. [More]

The groups contend that the YouTube Kids app search function shows inappropriate material for children.

YouTube Kids Accused Of Running Beer Ads, Crotch-Grabbing Lessons, Wine-Tasting Tips

Since Google launched the YouTube Kids app in February, the service has come under fire from consumer advocates for its advertising practices. Now, instead of focusing on the commercials shown through the service, several of those same groups are raising concerns with federal regulators over what they call disturbing and potentially harmful content for young children to view. [More]

SEC Charges Current, Former Executives Of For-Profit Chain ITT Educational Services With Fraud

SEC Charges Current, Former Executives Of For-Profit Chain ITT Educational Services With Fraud

Back in September ITT Educational Services – the operator of for-profit college chain ITT Technical Institute – revealed it was facing increased scrutiny by several government agencies. That scrutiny turned to action this week as the Securities and Exchange Commission filed fraud charges against current and former executives with the company for their part in concealing problems with company-run student loan programs. [More]

(TheTruthAbout)

Mortgage Servicer Must Refund Consumers $48M For Array Of Deceptive Practices

Every once in a while government agencies team up to take down unscrupulous operations that prey on financially vulnerable consumers. Such was the case this week when the Consumer Financial Protection Bureau and the Federal Trade Commission took action against a mortgage servicer that engaged in a assortment of deceptive practices often resulting in consumers losing their homes. [More]