Consumerist
bad company
Posts Tagged “
Complaints
”
bad company
complaints
Obnoxious Police Telemarketers Tease You About Your Bedtime
Reader Chris, a donator to his local police department, is disturbed by the calls he has been receiving from the Richmond Police telemarketers. Besides being unusually aggressive and rude, one of their recent tactics involves placing phone calls late at night. One evening Chris tried to explain to this person that it was too late to take such calls to which the disgruntled telemarketer replied, "Ok little guy, you get to bed." Chris describes the strange phone calls, inside... More »
bad customer service
Target Employee Says Whatever She Feels Like At The Time
Abbey is annoyed with a woman who works at the new Target store in Washington, D.C., because the woman lied to her and wasted her time:
More »One of my roommates just got a Wii, so I decided to go to Target and get "Wario Ware: Smooth Moves." Before hitting the store, though, I gave their electronics department a call to see if they had the game in stock. A woman in electronics picked up the phone and when I asked her if she had the game, she quickly said, "Yeah, we've got that in stock." So I got up off my couch and walked over to the Target to buy my game.
complaints
Reader Grant says that his gamer tag "theGAYERgamer" was recently banned by Xbox Live. He hoped that a call to customer support would sort things out but all he received was a confusing explanation from an Xbox Live supervisor. According to the supervisor, it wasn't that she found the name offensive, but it was the "greater Xbox community" that found it offensive. Screenshot above. Grant's letter, inside...
More »
"Gay" Player Name Banned By Xbox Live
Reader Grant says that his gamer tag "theGAYERgamer" was recently banned by Xbox Live. He hoped that a call to customer support would sort things out but all he received was a confusing explanation from an Xbox Live supervisor. According to the supervisor, it wasn't that she found the name offensive, but it was the "greater Xbox community" that found it offensive. Screenshot above. Grant's letter, inside...
More »
complaints
FICO Scores Drop Over 100 Points After Sallie Mae Recode, Potentially Millions Affected
Consumers are complaining that a change in how Sallie Mae decided to recode some loans caused their credit score to drop by over a hundred points. That's enough to make a $93,240 difference in a home loan's total cost. Here's what happened. More »
Radiohead ticket holders who couldn't get into the DC concert this weekend due to flooding should email their grievances to customerservice@nissanpavilion.com [via DCist]
complaints
Five-seveN Gun Blows Up In Owner's Hand, Manufacturer Indifferent
A gun exploded in a customer's hands and the manufacturer doesn't seem to care, according to a graphic post by f3rr37 in the FivesevenForums. He wrote, "On the 2nd round I realigned my sights, slowly pulled the trigger, and all hell broke loose. I saw bits and pieces of the top of the slide cover blow. My first reaction was, "Oh crap what just happened." My second reaction was, how are my hands?" F3rr37 sough medical attention and two days later contacted Five-seveN customer support. After a series of followup calls, Five-seveN said they were sending out a pre-paid packing slip for the gun and would inspect it, destroy it, and give f3rr37 a "deep discount" on a new gun. A month later, none of these promises have materialized. F3rr37 thinks the problem with the gun is that it fired "out of battery," and that the problem with Five-seveN is that they just wish he would go away. Which is odd, considering that they are supposed to have a great reputation for being customer friendly. F3rr37 pledges, "Until they make this right, I will never buy another FN product again and will continue to share my experience with what happens when a FiveseveN fires out-of-battery."
FN FiveseveN Warning [FivesevenForum]
complaints
Quiznos Takes Your Money For Online Order, Refuses To Give You Food
Reader Nora placed an order via the internet with Quiznos and paid with a credit card. But when Nora's husband arrived at the store, he was told that their store didn't accept online orders. They had already paid online but Quiznos didn't seem to care. Her letter, inside... More »
complaints
Uhaul Says You Must Have A Land Line To Rent A Truck
Having previously rented at U-Haul with no issues, reader Robert was surprised when a U-Haul agent wouldn't rent him a truck unless he had a land line phone number. Robert tried giving him his work number but agent promptly dialed and when he realized it wasn't Robert's personal phone number, he hung up and said, "Land line!" Not having an actual land line number Robert was in a bit of a jam. Robert's letter, inside.... More »
complaints
How Difficult Is It To Reactivate A Stolen iPhone? Not Very
Picture this: The phones rings, and you check the caller ID and see your girlfriend's number. With great anticipation you answer the call, but then a gruff masculine "Hello" bellows from the ear piece. What the...? It sounds awkward but that's what happened to James. His girlfriend's iPhone was stolen a few weeks ago and the theft was reported to AT&T who had the phone deactivated. However, the new owner of the stolen iPhone had it reactivated and assumed the phone number of James' girlfriend, thus deactivating James' girlfriend's replacement phone. How could this happen? James' letter, inside... More »
complaints
San Diego Padres' "Loaded Tickets" Are Actually Just A Load
Jonathan purchased the heavily promoted Padres' "loaded tickets" for his family, each costing $40 which includes a $20 credit toward concessions at the park. The family arrived at Petco Park where confused employees told them to wait in several different lines because nobody knew how to process their tickets...strike 1. During the game, Jonathan thought he would go and redeem the concession money on his tickets by getting some food for his family. However, the food-stand employee balked at Jonathan's loaded ticket, so Jonathan spent $40 out-of-pocket for food...strike 2. After a month of phone tag and a half-dozen calls, park officials refused to compensate him for the money he spent on food at the park...strike 3, yer out. His letter, inside... More »
complaints
