home depot
Remember, Home Depot's
price match policy doesn't apply to online listings, including its own website. At his local store, Michael paid more than twice the online Home Depot price for a coaxial cable, but Home Depot refused to refund him the difference. They even say as much in small print on each page of their website. With Home Depot, be sure to call and get a valid local price quote before heading off to purchase something you saw online.
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isps
Few consumers realize they can ditch their monopolistic service providers in favor of local, independent telecoms that often offer similar services at competitive rates. These smaller outfits depend on service, not size, as reader Sharpstick recently discovered:
In the Charleston SC area we are fortunate to have local a internet / phone / cable provider called Knology that has made customer service an art form.
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drastic measures
The Harvard Crimson ran a story last week about a student who was
asked to leave the premises for writing down the prices of six textbooks at the Coop, Harvard's bookstore of record. The bookstore's president says that there's no official policy against students writing down information, but "we discourage people who are taking down a lot of notes." But what's more surprising, he tells the Crimson that the textbooks' ISBNs—which can be used to look up the same books online—are "the Coop's intellectual property."
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travel
Farecast.com is testing a great new feature that
evaluates a hotel's given rate, then tells you how much of a deal it really is when compared to past quotes and fares at similar hotels, says the New York Times:
The $179 rate for a room at the Hyatt Regency was listed as "average" because it was 28 percent more expensive than rates at that hotel on the same date in past months, according to Farecast. It was also 13 percent more than recent Friday-to-Monday stays at the same hotel.
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comparison shopping
We intrinsically know comparison shopping saves money, but according to the Chicago Tribune, we don't compare enough. Though we all think we compare prices, "research shows consumers, time and again, are most likely to buy from the first merchant they visit."
"Prices for identical goods vary, and unless you actually do some comparison shopping, you're not going to know that," Lichtenstein said. "Consumers say, `Well, I may be paying a little bit more, but I don't have time to shop around.' But if they knew the degree to which prices may vary, they would find it's well worth it."
Our grandmother knows the price of grapes in every supermarket in at least five states. The Trib has helpful reminders to become more like her.
- Don't overvalue your time: small savings add up over time to make a big difference.
- Take advantage of the internet: if you know what you're looking for, plug it into "Froogle, MySimon, Shopzilla, DealTime and Shopping.com."
- Take a test: search for the last few expensive items you bought and see if you could have saved more.
If that doesn't help, remember that comparison shopping is the bedrock of our wonderful capitalist economy. If you won't compare for yourself, compare for your country.
— CAREY GREENBERG-BERGER
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complaints
It seems the swing towards High-Definition TV formats is happening only slightly less gracefully than a Mack truck doing pirouettes. Channel providers expect customers to invest in building up their network by purchasing HD converters. Apparently they've never heard the old saying that we just made up, "Give a man a free door but make him pay you to unlock it."
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airlines
Airlines are maneuvering to make comparison shopping harder by allowing surcharges to be advertised seperately from the fare.
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