Best Policy Ever: Neither The Customer, Nor We, Are Always Right

Best Policy Ever: Neither The Customer, Nor We, Are Always Right

Of all the different takes I’ve heard on “the customer is always right,” this is the only one that gets it right. [More]

Sprint's Company Policy Is To Rip You Off

Sprint's Company Policy Is To Rip You Off

Sprint has been charging a TortDeform blogger’s family $6 a month in local Texas taxes for the past three and half years, but the problem is the family hasn’t lived in the Lone Star State for three and half years. In addition, Sprint has also been charging local Nevada taxes where they now live. When the family asked for a refund, Sprint said they would refund only the last three months, because of “policy.” The blogger’s dad is an attorney, and plans on taking the issue to court. Oops, looks like Sprint picked the wrong partner to tango with.