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    • comcatastrophe

      Even Waiting Outside Your Local Comcast Office Will Not Get Your Bill Corrected

      Reader Kevin would like to be billed the correct amount for his internet service from Comcast. This is a dream we all share, so let us give our support to Kevin in this dark hour. In his letter to the CEO of Comcast, Kevin says that he has tried many tactics in order to get Comcast to charge him the correct amount — including — but not limited to —- going to the Comcast office and sitting outside in the hope that the account executive would show up. He didn't. This mysterious account executive has also failed to answer messages left on his work voicemail and his cellphone. Perhaps he has become hopelessly trapped under a vending machine somewhere. Someone should try to find him before the scorpions show up. More »

      12:26 PM on Fri Jul 17 2009
      By Meg Marco
      6,763 views, 57 comments

      Most discussed YouDidWhatNow?: Sure. Stop using Comcast. Use ANYTHING else. ANYTHING. Any other option is better. more »

    • comcatastrophe

      Comcast Threatens To Cut You Off Unless You Pay $0.00

      This should be an easy one to resolve. Readers Rich and Alisa doesn't owe Comcast any money, and Comcast doesn't want them to pay any money. Still, despite this agreement about what is owed, the cable giant still felt the need to threaten to cut off their cable. More »

      11:25 AM on Fri May 22 2009
      By Meg Marco
      18,038 views, 99 comments

      Most discussed Nighthawke: I bet there's a fraction of a cent still on his account that the mail merge program is not catching. After more »

    • comcatastrophe

      Comcast Credits Your Payment To The Wrong Account, Disconnects Your Cable

      Reader Adam wrote in to let us know that he's switching to FiOS after Comcast credited his payment to the wrong account number, accused him of not paying his bill, disconnected his cable, lied about it, then couldn't get it back on for several days. More »

      12:33 PM on Mon May 18 2009
      By Meg Marco
      8,526 views, 42 comments

      Most discussed dangerp: He obviously had some major issues with the atrocity that is comcast's customer service. I am well aware that more »

    • comcatastrophe

      Comcast Interrupts Pope With Girls Gone Wild

      Oh, Comcast. Apparently, during a 2 a.m. showing of "Good Friday Mass at the Vatican," Comcast interrupted this regularly scheduled program with... an ad for Girls Gone Wild. More »

      3:56 PM on Mon Apr 13 2009
      By Meg Marco
      15,589 views, 62 comments

    • synecdoche

      This Is A Picture Of Comcast's Headquarters In Philadelphia

      The above picture of the huge video screen in the lobby of Comcast's headquarters in Philadelphia pretty much sums up everything you need to know about Comcast as a company. More »

      2:25 PM on Fri Apr 3 2009
      By Meg Marco
      22,146 views, 71 comments

    • comcatastrophe

      Comcast Threatens To Cancel Your Service Over "Leaky Signal" That They Can't Understand Or Fix

      Comcast keeps sending Andrew's parents letters insisting that "there is a leak of our electronic signal into the air," and that if it can't be immediately fixed, their service will be disconnected. Andrew's parents always immediately call Comcast to schedule a service visit, because nobody wants a signal leaking into the air, especially not one that "could interfere with aircraft and ship communications," but each time they call, Comcast has no clue why they sent a letter, or how to plug the leaky plane-gobbling signal. More »

      4:15 PM on Sun Mar 22 2009
      By Carey Alexander
      25,809 views, 108 comments

      Most discussed Obijuan: I work for a small cable company and i have to drive around with a signal leakage indicator and if more »

    • comcatastrophe

      Comcast Spends 3 Months, 26 Days Trying To Fix Your Cable, Fails

      After spending almost 4 months trying to get Comcast to fix the signal problems with his cable, reader William, who lives in an apartment building that only allows Comcast, has decided to just cancel his his account and go without. More »

      1:17 PM on Tue Mar 17 2009
      By Meg Marco
      8,409 views, 52 comments

    • comcatastrophe

      I Canceled Comcast Now The Phone Won't Stop Ringing

      Reader Evan canceled Comcast — which seems to have lead to a barrage of annoying phone calls that simply will not stop. A little Googling turned up others with the same problem... More »

      4:38 PM on Thu Mar 12 2009
      By Meg Marco
      22,019 views, 46 comments

    • comcatastrophe

      FBI Now Investigating The Comcast Porn Bowl

      Comcast says their investigation shows that their systems were functioning properly, so they've turned the case over to the FBI. More »

      2:59 PM on Wed Feb 11 2009
      By Meg Marco
      15,268 views, 90 comments

    • comcatastrophe

      Porno Company Offers Coupon So Comcast Viewers Can Finish Watching

      Were you enjoing the free porno that Comcast provided during the Super Bowl? Would you like to finish watching it? Well, the maker of the film is offering a $10 coupon so that you can. More »

      1:54 PM on Fri Feb 6 2009
      By Meg Marco
      42,625 views, 65 comments

    • comcatastrophe

      Whose Fault Is It When Comcast Breaks Your Utility Pole?

      Whose fault is it when your cable installer climbs up your utility poll and breaks it? Is it yours? Is it your electric company's? One woman found out the hard way that not only was it her problem — but that ComEd was going to shut her electricity off if she didn't find a way to fix it. More »

      10:54 AM on Tue Jan 27 2009
      By Meg Marco
      15,601 views, 86 comments

      Most discussed JGKojak: In what world is Comcast not originally responsible? I hire a carpet installer to come into my home, he leans on more »

    • comcatastrophe

      Comcast Charges Hurricane Victim $24.95 For Calling Customer Service

      Comcast charged Robert a $24.95 "Customertroublecall" fee after he called to ask why they were taking over a month to restore his service after Hurricane Ike swooped in and caused over $3,000 worth of damage. Robert wanted to know why Comcast was continually missing their scheduled service appointments and why they insisted on billing him for a service he couldn't use. More »

      1:25 PM on Sat Jan 24 2009
      By Carey Alexander
      27,921 views, 84 comments

      Most discussed comcastcares: Carey, I would be happy to help. This person has been through too much and we would like to make more »

    • comcatastrophe

      Comcast Installs Cable In Your Gutter, Across Your Driveway

      For more than a year, says the Baltimore Sun, there were Comcast cables laying in the gutters, and across the driveways of a neighborhood in Hanover, MD. Why were they laying there? Because that's where Comcast installed them. More »

      4:30 PM on Tue Jan 13 2009
      By Meg Marco
      156,245 views, 90 comments

    • comcatastrophe

      Comcast Bills Man For Self-Immolating Cable Box Of Doom

      If your Comcast cable box starts a fire in your home — should you be responsible for paying to replace it? More »

      12:15 PM on Fri Dec 12 2008
      By Meg Marco
      51,436 views, 71 comments

    • comcatastrophe

      How Many Hours Does It Take To Tell Comcast That You Can't Make Local Calls?

      Reader Brad forwarded some links to chat transcripts in which he tries to tell Comcast that he can't make local calls, during which he alternates from incredulity to despair then back to incredulity again. He even sings to the CSR. More »

      12:53 PM on Mon Dec 1 2008
      By Meg Marco
      18,088 views, 70 comments

    • bad install

      You'd Think Comcast, A Cable Company, Would Be Better At Installing Cable

      Amy, a student at UC Davis, has just learned one of the lessons that one inevitably learns at college. Cable companies are simply not very good at what they do. Take, for example, the "finished" installation of some cable outlets in her apartment. More »

      11:39 AM on Tue Oct 14 2008
      By Meg Marco
      29,695 views, 105 comments

      Most discussed JohnDeere: thats why you have the install done by professionals. i have always done all my home wiring. phones, cable, satellite. more »

    • comcatastrophe

      Comcast Filled My House With Raw Sewage

      Tressy Campbell of Woodstock, Georgia has a kitchen. In this kitchen is a lot of raw sewage. It's been this way since June. As you might imagine, Ms. Campbell is somewhat annoyed about this, and would like the Comcast contractor who drilled a hole in her pipe and ran a cable through it to pay for the repairs. More »

      11:35 AM on Fri Oct 10 2008
      By Meg Marco
      18,894 views, 68 comments

      Most discussed mdoublej: Strange, that's what comes out of my cable all the time! more »

    • comcatastrophe

      Idiot Comcast Door-To-Door Salesmen Cause Neighborhood Panic

      Yesterday, the Seattle Post-Intelligencer reported that the police were looking for two men who were posing as Comcast employees as a ruse to steal social security numbers. The men were driving an unmarked car, wandering around a neighborhood knocking on doors and telling residents they needed to fix some wiring issues. One resident refused, claiming that she didn't have an appointment. She then saw the employees start knocking on other doors and, finding it unlikely that her entire neighborhood could have "wiring issues," called the police. More »

      9:59 AM on Fri Sep 19 2008
      By Meg Marco
      15,813 views, 39 comments

      Most discussed hardtoremember: Never ever answer the door if you are not expecting anyone. more »

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    • 1-18 of 25 for "Comcatastrophe"

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    Sun Nov 15
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