Comcast's Universal Studios park is the backdrop for Jerry Springer and other Comcast-tied celebs to cash in on what remains of the Sharknado craze.

Comcast Should Pay You For Sitting Through All Its Product Placement In Sharknado 3

If you’re one of the 1,743 people who are still amused by the whole Sharknado phenomenon, then you should consider yourself warned that the latest entry into the self-consciously trashy TV franchise is apparently not much more than an extended commercial for numerous Comcast-owned brands. [More]

(pinup1160)

“Incorrect Keystroke” Allows Comcast To Withdraw $500 From Non-Customer’s Bank Account

We’ve told you before about Comcast not really paying attention to the payments it receives — like the woman who accidentally sent them her rent check and found that it had been deposited in the cable company’s account — but here’s a story of a man who isn’t even a Comcast customer but found that $500 had been taken out of his bank account anyway. [More]

Comcast Exec: Netflix Thrives Because Cable Is Too Expensive, Is Company’s “Ultimate Frenemy”

Comcast Exec: Netflix Thrives Because Cable Is Too Expensive, Is Company’s “Ultimate Frenemy”

This is a weird time to be a cable company. On the one hand, everyone’s watching more content than ever before. And on the other hand, they’re watching cable less than ever before. That’s bad for cable companies, except that cable companies are also broadband companies. The push and pull is a reality almost all of us live in, but it’s something that the cable folks don’t really talk about much. Until they do. [More]

Lawsuit Accuses Comcast Of Making 9 Months Of Robocalls To Collect On Paid Bill

Lawsuit Accuses Comcast Of Making 9 Months Of Robocalls To Collect On Paid Bill

A Philadelphia woman is suing Comcast, alleging that the hometown cable company not only spent nine months hassling her with debt collection calls but that the bill in question had already been paid. [More]

15 Years Into Agreement To Provide St. Paul’s Elderly A Cable Discount, Comcast Reps Have Never Heard Of It

15 Years Into Agreement To Provide St. Paul’s Elderly A Cable Discount, Comcast Reps Have Never Heard Of It

The Minnesota city of St. Paul sits, like its twin Minneapolis, squarely in Comcast territory, with nary a competitor in sight. But the franchise agreements that create local monopolies can also be used to residents’ benefit: as part of the contract that lets them be the exclusive cable company in town, Comcast offers low-income and elderly St. Paul residents a discount off their cable bills. Great, right? Well, it would be… if anyone in town could actually sign up for it. [More]

Got A Burning Need To Stream Old Video Games Though Your Cable Box? Comcast And EA Have A Service For You

Got A Burning Need To Stream Old Video Games Though Your Cable Box? Comcast And EA Have A Service For You

The only two companies ever to win Consumerist’s Worst Company In America award more than once are now teaming up for realsies. Comcast and EA are unveiling a new set-top streaming gaming service together, and it looks like a resounding “meh.” [More]

In addition to the $300/month subscription for just broadband, installation and activation fees could hit you up for another $1,000.

Comcast’s High-Speed Fiber Service Will Cost $300/Month Just For Internet

It’s been a few months since Comcast first announced it would bring super-fast 2 Gbps fiberoptic broadband to a few select markets, but the company had remained quiet about what it intended to charge. Now that we’re seeing what Comcast expects customers to pay, we can understand why. [More]

UPDATE: A Happy Ending For Man Who Almost Had To Sell His House Due To Comcast’s Incompetence

Seth

Remember Seth, the Washington state homeowner who was putting his recently purchased house up for sale because no one — not Comcast, not CenturyLink, not his county — was willing or able to provide the broadband connection he needed for his home office? We’re happy to tell you that Seth is still in the house and he can now go online. [More]

Stream will give users online access to all locally available broadcast TV networks and HBO.

Comcast’s “Stream” Online TV Service Is Basically Aereo With HBO

Comcast is, by far, the biggest cable TV provider in the country, but its pay-TV numbers is sinking while its Internet user base grows. In an effort to sell some sort of TV service to this increasingly large segment of the market, the folks at Kabletown are testing an online-only live-TV service dubbed Stream. [More]

Comcast Improving Download Speeds For Free In Northeast, But Not For Everyone

Comcast Improving Download Speeds For Free In Northeast, But Not For Everyone

With Comcast losing pay-TV subscribers in favor of streaming video services, the company is doing what it can to retain customers who not only ante up for TV and broadband, but also for home phone service. [More]

Comcast’s New Remote Control Now Advertises Comcast-Distributed Kids Movie

Comcast’s New Remote Control Now Advertises Comcast-Distributed Kids Movie

Hey kids, isn’t vertical integration awesome? Thanks to Comcast’s acquisition of NBC/Universal, the cable giant can now use its latest high-tech remote control to advertise its feature films directly to your living room! Let’s all cheer for cross-promotional, cross-platform, market-targeted, gibberish-spouting synergy!! [More]

Comcast Founder Ralph Roberts Dies At 95

Comcast Founder Ralph Roberts Dies At 95

Comcast founder Ralph Roberts, whose cable roots went back more than 50 years to a tiny operation serving around 1,200 customers in Tupelo, MS, passed away last night at the age of 95. [More]

(Mike Mozart)

Add Comcast To The List Of Rumored Merger Partners For T-Mobile

Not one to sit around and sulk after ditching its $45 billion bid to buy Time Warner Cable – or let a rival cable company beat it to the altar – the Lords of Kabletown are reportedly making eyes with the wireless industry, flirting with the idea of buying T-Mobile. [More]

Comcast Accused Of Deliberately Sabotaging Houston Sports Channel

Comcast Accused Of Deliberately Sabotaging Houston Sports Channel

Comcast Sportsnet Houston, which had exclusive access to Houston Rockets and Houston Astros games, was on the air less than a year when it was forced to declare bankruptcy in 2013. Not even a year later, the station — once valued at $700 million — was sold off to a joint venture of DirecTV and AT&T for a whopping $1,000. A new lawsuit accuses the cable company of deliberately submarining CSN Houston. [More]

Comcast Gives Woman’s E-Mail Address Away To Someone Else, But Bills Her For That Person’s Service

Comcast Gives Woman’s E-Mail Address Away To Someone Else, But Bills Her For That Person’s Service

Given that Comcast has more than 20 million customers spread out around the country, you’d think it would have figured out how to handle billing two subscribers with the same name. But apparently the company is utterly baffled by this notion and has no problem with taking away one customer’s longtime e-mail address and giving it another subscriber, while at the same time sending the new customer’s bill to the wrong person. [More]

Comcast Launches New Support Forums For Customers To Help Each Other

Comcast Launches New Support Forums For Customers To Help Each Other

Comcast is investing hundreds of millions of dollars in improving its public image (and hopefully its customer service), and part of that revamp is taking place in the newly relaunched Comcast support forums, where customers can get help from the people best poised to answer their questions: other Comcast customers. [More]

Is Comcast Running Manipulative “Push Poll” In Response To Philly Customer Service Study?

Is Comcast Running Manipulative “Push Poll” In Response To Philly Customer Service Study?

Earlier this spring, Philadelphia released its Needs Assessment Report regarding Comcast, the city’s primary cable/broadband provider, one of its biggest employers, and the tenant of its tallest tower. The results of the survey were not good, with 99% of the written responses unfavorable to Comcast. At the time, the company said the report was innaccurate and said it would “deliver comprehensive proof” to the city. A new telephone poll being conducted on Comcast’s behalf appears to be in response to the city’s report, but some who’ve taken the survey say the questions being asked are designed to put Comcast in the best possible light. [More]

Time Warner Cable Has Lowest Customer Satisfaction Score Of All U.S. Companies, Not Just Cable Providers

Time Warner Cable Has Lowest Customer Satisfaction Score Of All U.S. Companies, Not Just Cable Providers

In news that backs up the results of a recent Consumer Reports survey, Time Warner Cable’s pay-TV service is not just dead last on the American Customer Satisfaction Index’s rankings of cable companies, but of all companies in the entire Index. [More]