Comcast, - Consumerist

How Many Hours Does It Take To Tell Comcast That You Can't Make Local Calls?

Reader Brad forwarded some links to chat transcripts in which he tries to tell Comcast that he can't make local calls, during which he alternates from incredulity to despair then back to incredulity again. He even sings to the CSR. More »

12:53 PM on Mon Dec 1 2008
By Meg Marco
9,643 views, 56 comments

kicking ass, saving money

Reader Saves $230 On Cable And Phone Bills By Rocking The Cancellation Threat

Here's how Stephanie saved $230 on her cable and phone bills after following the tips in "3 Ways To Lower Your Out Of Control Cable, Internet And Phone Bills" More »

8:53 PM on Mon Nov 17 2008
By Ben Popken
10,005 views, 39 comments

call brian roberts

Reach Comcast's Office Of The President

If you would like to reach the immediate clutch of minions encircling Comcast CEO Brian Roberts for some reason (say for instance you tried working with Comcast Customer Service Czar Frank Ellison (email: We_Can_Help at cable dot comcast dot com) and for some reason that didn't work out or you weren't happy with his solution - or you just really want to give his executive assistants a piece of your mind and want to increase your chances it will reach his ears) - here's the phone number for the Comcast Office of the President: 215-286-8960.

12:52 PM on Thu Nov 13 2008
By Ben Popken
1,285 views, 7 comments

Most discussed TheStonepedo: Am I out in left field to think this guy has no idea what's going on at a consumer level? more »

phone numbers

Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies

Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

9:43 AM on Fri Nov 7 2008
By Ben Popken
13,079 views, 17 comments

Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »

comcast

How To Save $323.40 On Your Comcast Bill Just By Asking

Reader aishel says that he saved $323.40 yearly on his Comcast bill just by asking! Yes, it can be just that easy. More »

3:24 PM on Wed Oct 29 2008
By Meg Marco
16,389 views, 48 comments

bad install

You'd Think Comcast, A Cable Company, Would Be Better At Installing Cable

Amy, a student at UC Davis, has just learned one of the lessons that one inevitably learns at college. Cable companies are simply not very good at what they do. Take, for example, the "finished" installation of some cable outlets in her apartment. More »

11:39 AM on Tue Oct 14 2008
By Meg Marco
27,830 views, 99 comments

Most discussed JohnDeere: thats why you have the install done by professionals. i have always done all my home wiring. phones, cable, satellite. more »

comcast

Comcast Gives Reader Hurricane Ike Refund

Reader Josh is a Comcast customer says he was without power for 7 days due to Hurricane Ike, and by calling 1-800-COMCAST he was able to get a service credit for the whole time he couldn't watch TV.

(Photo: Wayne Gunn)

2:45 PM on Fri Oct 10 2008
By Ben Popken
3,205 views, 39 comments

comcatastrophe

Comcast Filled My House With Raw Sewage

Tressy Campbell of Woodstock, Georgia has a kitchen. In this kitchen is a lot of raw sewage. It's been this way since June. As you might imagine, Ms. Campbell is somewhat annoyed about this, and would like the Comcast contractor who drilled a hole in her pipe and ran a cable through it to pay for the repairs. More »

11:35 AM on Fri Oct 10 2008
By Meg Marco
18,305 views, 68 comments

Most discussed mdoublej: Strange, that's what comes out of my cable all the time! more »

comcast

Comcast Loves You So Much They Keep Billing You... 4 Months After You Canceled

Oh Comcast, you romantic. You were so sorry to see Michal leave that you pretended he didn't. We get it: he bikes, he blogs, he helps toddlers learn Polish. But after four months of him repeatedly asking you to stop billing him, when you still won't stop it begins to look a little stalker-ish. Your computers can't always be down. More »

9:04 AM on Tue Sep 30 2008
By Chris Walters
9,699 views, 33 comments

Most discussed GreatWhiteNorth: People WAKE UP! Never give a company access to your bank accounts. They will abuse that access... guaranteed... it more »

comcast

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