Consumerist
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cancel the account
What, You Expect Comcast To Stop Billing You Just Because You Canceled Your Account?
Look, Comcast, when you take back someone's equipment and give them a receipt confirming that their account has no balance, it's not unreasonable for them to think that their account is canceled. Don't keep billing them for service and equipment rentals, and don't tell them that you "can keep [the account] active and [bill] indefinitely until [you] decide to disconnect it." Because if you do, they're going to call their state Attorney General's office. At least that's how Paul convinced Comcast to finally cancel his account. More » -
missing the point
Cable Providers Stream Shows Online, Require Subscriber Authentication
How are cable providers reacting to the threat posed by online streaming of shows? Forget bandwidth caps for now—how about online access to cable programs, limited to cable subscribers? More » -
computer repair
Is This Rogue Installer Running A Scam On Comcast Customers?
If you live near Burke, Virginia, you might want to pay close attention when the contractor hired by Comcast comes to install your service. Rick runs a computer repair company and has twice run into the same problem with Comcast customers, where they can no longer access the Internet after an upgrade and are offered an off-the-books repair service. More » -
success
Asking Comcast To Lower Your Bill Results In Comcast Lowering Your Bill
If you're paying too much for cable these days, it really doesn't hurt to call and ask for a discount. You never know, your cable company might surprise you. That's what happened to reader Nitin. More » -
on-demand
Indie Flicks Now Come To Cable Boxes As Soon As They Hit Theaters
It used to be Steven Soderbergh who could get away with bringing indie films to cable on-demand services on their theatrical opening day More » -
taking it seriously
Comcast Takes Setting Your House On Fire "Very Seriously"
If a Comcast subcontractor accidentally drills into your electrical box and sets fire to your home — rest assured that the company will take it seriously. One Pennsylvania homeowner is feeling the seriousness right now. It all started when she asked Comcast to install a cable outlet in her kitchen, and it ended with smoke and flames and $20,000 in damage. More » -
Looking for some inexpensive entertainment this weekend? It's HBO and Cinemax free preview weekend at a number of major cable providers, including Charter, Comcast, Cox, Time Warner, and Verizon FIOS. If that doesn't include you, keep an eye on the FreePreview.tv site to learn when your provider's previews are coming up. [FreePreview.tv] (Thanks, Tim!)
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promises
Comcast Programming Guides Won't Display Porn Next To Kid's Shows Anymore
Sorry kids, your days of catching enticingly named porn listed next to your cuddly family shows on Comcast's programming guide are over. Comcast will now place "blocks of dummy channels" to keep family programs away from the racy pay per view channels. More » -
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billing
"Help, My Comcast Bill This Month Jumped To $457!"
This is a sad evening for Consumerist, because this post is about Comcast sending a gigantic bill to an unsuspecting customer and yet we're going to side with Comcast. More » -
nfl
Comcast Will Probably Charge Customers Extra For Red Zone
Last week's word that Comcast and the NFL finally put their blood feud behind them to make the elusive NFL Network available on the basic digital tier was nice and all, but the out-of-nowhere bonus that the Comcast would also snag Red Zone Channel, which lets you keep tabs on all the games simultaneously, was a phenomenal revelation. More » -
comcatastrophe
Comcast Threatens To Cut You Off Unless You Pay $0.00
This should be an easy one to resolve. Readers Rich and Alisa doesn't owe Comcast any money, and Comcast doesn't want them to pay any money. Still, despite this agreement about what is owed, the cable giant still felt the need to threaten to cut off their cable. More » -
nfl
NFL Network And Comcast Finally Kiss And Make Up
It's official, the NFL Network and Comcast have finally reached an agreement that will bring the football-only network to the majority of Comcast's subscribers. So, who caved? More » -
desperation
Comcast Wants You Back, Leaves Comcastic Love Notes
Kevin abandoned Comcast and switched to FiOS. Since then, his jilted cable/Internet company has made it quite clear how badly they want him back. They can't believe it when they hear that he won't see them. Denial is tough to watch. More » -
comcatastrophe
Comcast Credits Your Payment To The Wrong Account, Disconnects Your Cable
Reader Adam wrote in to let us know that he's switching to FiOS after Comcast credited his payment to the wrong account number, accused him of not paying his bill, disconnected his cable, lied about it, then couldn't get it back on for several days. More » -
comcast
Comcast's Twitter Reps Save The Day (Again) From Ineffectual Customer Support
Comcast might want to slash the budget on its Live Chat service and devote more resources to Frank and Sherri over on the Twitter side of things. The only good stories we hear about Comcast customer service comes from encounters with them, it seems. More » -
surprise
Comcast Lowers Your Bill, Then Charges Early Termination Fee
Comcast agreed to lower reader O.'s monthly cable bill to $40, but they didn't warn him that the new, lower price would come with a hefty $150 early termination fee. O. could barely afford Comcast's service before, and wouldn't have agreed to the lower fee if he knew about the surprise fee. Comcast is telling him that he has no choice but to pay, and won't even let him return to his previous plan. More » -
wcia 2009
Worst Company In America: AIG WINS!
Congratulations to AIG for beating Comcast in this year's final.
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wcia 2009
Worst Company In America CHAMPIONSHIP: AIG VS Comcast
This is it, folks. The Final Deathmatch is here. To reach the final round AIG defeated #32 Target, #17 Peanut Corporation of America, #9 Walmart, and #5 Ticketmaster. Comcast had an equally impressive showing, waltzing past formidable opponents such as #30 DirecTV, #14 Capital One, #11 GM, and finally, last year's returning champion #2 Bank of America (Countrywide, Merrill Lynch) went down in an upset last night.
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comcast
New York, 8:32 PM
Sun Jul 5
6 posts in the last 24 hours
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