Consumer Advocates Head Back To FCC, Continue Urging Agency To Reject Comcast/TWC Merger

Consumer Advocates Head Back To FCC, Continue Urging Agency To Reject Comcast/TWC Merger

After a long pause, the FCC’s review of the Comcast/TWC merger is back underway. Now, the wave of comments in response to Comcast’s last data dump are starting to roll in, once again asking the agency to block the merger. [More]

Comcast, Charter, TWC All Admit That Strong Net Neutrality Rules Won’t Actually Be The End Of The World

Comcast, Charter, TWC All Admit That Strong Net Neutrality Rules Won’t Actually Be The End Of The World

Every single one of the big ISPs has been spending the better part of a year telling both the government and the public that using Title II to regulate net neutrality would be so counterproductive, ineffective, and unlawful that it would ruin the whole internet for everyone forever. Their main threat has been that with tighter regulation, they will stop spending money investing in networks. But to their investors, company executives are telling a different tale entirely: Comcast, Charter, and Time Warner Cable have now joined Verizon in admitting that from an investment standpoint, Title II won’t really harm them or change much of anything at all. [More]

Roku And Comcast Finally Make Nice, Will Allow HBO Go And Showtime Apps

Roku And Comcast Finally Make Nice, Will Allow HBO Go And Showtime Apps

A personal anecdote, if you’ll allow… A few years back, I — ever a good son — bought my mother a Roku box for her TV (that I’d also bought her), only to find out that she, like millions of other Comcast subscribers, was not allowed to access the device’s HBO Go app because she’s a Comcast customer. But those darks days are coming to an end, now that Kabletown and Roku are suddenly buddies. [More]

These are the pay-TV providers currently allowing HBO subscribers to access HBO Go on Amazon Fire TV.

HBO Go Now On Amazon Fire TV Boxes (Not So Fast, Comcast Customers)

The Amazon Fire TV set-top box just got a lot more worthwhile for people wanting to add HBO to TVs without getting additional cable boxes. That is, unless you’re a Comcast customer. [More]

Here’s What $184K In Campaign Contributions Gets Comcast — A Letter Of Support From Two Senators

According to OpenSecrets.org, Casey's campaign and leadership PAC took in more than $114,000 from Comcast during the 2014 election cycle alone. The cable colossus was the Pennsylvania Senator's top contributor.

Earlier today, the two U.S. Senators from Pennsylvania put aside partisan squabbling for a moment to agree that the only things more awesome than campaign contributions from Comcast are the things Comcast has told us are really cool about its pending merger with Time Warner Cable. [More]

(Mr.TinDC)

Comcast Will Send A New Cable Modem Whether You Order One Or Not

Most people assume that their Internet service provider isn’t going to behave in a similar manner to the very shadiest of computer malware and virus mongers. Apparently, they shouldn’t, especially if they are customers of Comcast. Consumer reporter Bob Sullivan and one of his readers both clicked one link to trigger the shipment of a new piece of equipment that neither of them wanted. [More]

Comcast Customers Sue Cable Giant For Making Their Home Routers Into Wifi Hotspots

Comcast Customers Sue Cable Giant For Making Their Home Routers Into Wifi Hotspots

Of course Comcast customers can connect to Comcast wifi at home. That’s the point. But Comcast wants Comcast customers to be able to connect to Comcast wifi no matter where they are. To that end, they’re building a massive nationwide network of hotspots for their Xfinity customers… by using their other Xfinity customers as a source. The service has been controversial since Comcast first announced it, and now that controversy has turned into legal trouble. [More]

(Mr.TinDC)

Comcast Customers Complain About E-Mails Pushing Modem Upgrades

It’s nothing new for a cable company to send out e-mails urging customers to upgrade to the latest technology. It’s another for those e-mails to include links that automatically opt you in to that upgrade without warning. [More]

Comcast Forgets To Delete Revealing Note From Blog Post

The section highlighted in orange originally appeared in Comcast's blog post from earlier today, but has since been removed.

Earlier today, Comcast published a blog post to criticize the newly announced coalition opposing its merger with Time Warner Cable and to cheer about the FCC’s decision to restart the “shot clock” on that deal. But someone at Kabletown is probably getting a stern talking-to right now, after an accidental nugget of honesty made its way into that post. [More]

New Coalition Steps Up To Fight “Mega Comcast” Merger As FCC Restarts Review Clock

New Coalition Steps Up To Fight “Mega Comcast” Merger As FCC Restarts Review Clock

It’s the plot of a certain kind of action movie or video game that we’ve all seen and played a thousand times: the big bad robot/alien/lizard comes crashing into town and the only thing that will stop it is when an unlikely band of allies group up and save the world. If politics and business are a game, as so many participants seem to think, then now they are apparently one of that genre, as an unlikely band of allies is now grouping together under one banner to fight the Comcast/Time Warner Cable mega-merger. [More]

(Great Beyond)

Court Bars FCC From Diclosing How Much Comcast, DirecTV Pay Broadcasters

Last week’s last-minute legal battle between just about every major TV broadcaster and the FCC came to quietly disappointing conclusion this morning, with a federal appeals court refusing to allow the government to share confidential details about the mergers of Comcast and Time Warner Cable, and DirecTV and AT&T. [More]

Comcast unveiled a new feature that allows customers to track their service technician.

Is Comcast’s New Appointment Tracker A Time Saver Or An Unrealistic Concept?

We all know that time is precious, and for once it seems like Comcast is agreeing with consumers on that point. The company, which has a decidedly checkered consumer relationship, unveiled a new attempt to project a more consumer-friendly appearance by beginning tests of a new app that allows people waiting on a service call to track where a technician is currently located. [More]

Charter Ready To Woo Time Warner Cable Again If Comcast Fails

Charter Ready To Woo Time Warner Cable Again If Comcast Fails

Not even a year ago, Time Warner Cable was spurning the romantic advances of Charter Communications and its $37.3 billion offer of wedded bliss, all because it knew that Comcast was waiting in the wings with a more expensive proposal. But in case the Comcast/TWC marriage fails to get the blessing of federal regulators, Charter’s billionaire backer says he’s ready to be Time Warner Cable’s rebound relationship. [More]

Comcast Hits Man With $2,789 Fee For Moving To Area Not Served By Comcast

Comcast Hits Man With $2,789 Fee For Moving To Area Not Served By Comcast

When a Tennessee graphic designer decided to move an hour away, Comcast originally told him that he could move his business-class service and even set up an appointment for installation. But when the Comcast installer never showed up, the company finally told the man that (A) his new address wasn’t served by Comcast and (B) he owes the company nearly $3,000 in early termination fees. [More]

(Mark Amsterdam)

Broadcasters Get Court To Stop Consumers From Seeing How Much Cable Companies Pay For Content

The FCC is currently mulling over whether to give its stamp of approval to two huge mergers — Comcast/Time Warner Cable and AT&T/DirecTV — and is intending to make information available to third parties about the deals that that these pay-TV giants make with broadcasters. But even though you and every other cable subscriber wants to know exactly how much Comcast pays for access to channels like ESPN, MTV, and the major networks, the broadcasters want that info kept under lock and key — and they’ve asked the court to stop it from possibly going public. [More]

Comcast Introduces Talking TV Guide For Visually Impaired

Comcast Introduces Talking TV Guide For Visually Impaired

Fifteen months ago, we told you that Comcast was developing a talking version of its TV listings for use by visually impaired subscribers. Today, the company announced that it will be introducing the feature to users on its X1 platform. [More]

Comcast: We Agree With President On Net Neutrality, Except We Don’t

Comcast: We Agree With President On Net Neutrality, Except We Don’t

Comcast, like someone on house arrest who can’t stop talking about how much he loves just staying at home, can’t shut up about its alleged “support” of net neutrality — a support that was forced upon it as a condition of its 2010 acquisition of NBC. Now the nation’s largest Internet service provider is publicly stating that it “agrees” with President Obama’s feelings on neutrality, just not the ones that actually matter. [More]

(Great Beyond)

Calling BS On ISPs’ Claims That Reclassifying Broadband Will Hurt Investment

Yesterday, President Obama came out in favor of reclassifying broadband as a telecommunications infrastructure, meaning that the FCC could regulate it in the same ways it regulates landline telephone service. Immediately, cable companies began shouting that such regulation would cripple investment in broadband. Alas, this is just pure nonsense intended to instill fear and raise the hackles of those who bristle at any form of government regulation. [More]